1. wriggle's Avatar
    Hello,

    I have a problem with my Keyone.
    I can see the emojis in my texts but can't see it when People send me texts. I only see symbols like : - )

    I tried to install Textra to see if it changes anything but no better luck :-(

    Can anyone help me please ?

    Emilie
    06-22-17 02:15 AM
  2. mad_mdx's Avatar
    Maybe they are just sending the symbols and not the emoji? If the other person is using an older phone they may not have modern emoji functionality
    06-22-17 03:24 AM
  3. eldeadache's Avatar
    Maybe it has something to do with an advanced encryption?
    06-22-17 03:44 AM
  4. kbz1960's Avatar
    Are the people on bb10?
    06-22-17 09:01 AM
  5. wriggle's Avatar
    people are on different OS. no BB10, but iOS or Android. though I don't know which version of the OS they have
    I can see smiley on webpages or other apps.

    I assume it has something to do with a compatibility issue
    06-22-17 01:53 PM
  6. kbz1960's Avatar
    Was wondering because my sister is on bb10 and I can't see the emojis she sends unless she is just typing them. I never asked.
    06-22-17 02:17 PM
  7. heyjohnnybravo's Avatar
    BB10 emojis are not emojis. They're proprietary to BlackBerry and BlackBerry refuses to accept the Unicode standard so nobody will see those emojis outside of BBM, BBOS, or BB10.
    kbz1960 likes this.
    06-22-17 08:00 PM
  8. kbz1960's Avatar
    BB10 emojis are not emojis. They're proprietary to BlackBerry and BlackBerry refuses to accept the Unicode standard so nobody will see those emojis outside of BBM, BBOS, or BB10.
    Although I like theirs much better.
    06-22-17 08:06 PM

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