1. NedF1984's Avatar
    I downloaded the update to the Blackberry Keyboard.

    I went to languages and input. Both "type by swiping" options are set to ON.

    Both gestures are set to OFF.

    I can't swipe on the physical keyboard.

    Am I forgetting something?

    THANKS,
    Ned
    06-03-17 09:41 AM
  2. bigballofyarn's Avatar
    I am having the exact same problem.
    06-03-17 09:58 AM
  3. tnewton3's Avatar
    I have it on my PRIV but turned it off right after turning it on. When you get fast on the PKB you will accidentally swipe words when not using one hand. When I only have one hand available I go with voice to text which is very good.
    06-03-17 10:06 AM
  4. NedF1984's Avatar
    I have it on my PRIV but turned it off right after turning it on. When you get fast on the PKB you will accidentally swipe words when not using one hand. When I only have one hand available I go with voice to text which is very good.
    ok but if my phone is partly broken, I want a new phone. I just spent $600, you know?

    I want to make sure it works even if I don't use it
    06-03-17 10:21 AM
  5. ray689's Avatar
    ok but if my phone is partly broken, I want a new phone. I just spent $600, you know?

    I want to make sure it works even if I don't use it
    Have you tried a reboot. Just tested on mine and seems to works fine.
    06-03-17 10:23 AM
  6. NedF1984's Avatar
    Yes, rebooted. Turned swipe off, rebooted. Turned it back on. Rebooted again. Kinda odd that it doesnt work.
    06-03-17 10:31 AM
  7. ray689's Avatar
    Yes, rebooted. Turned swipe off, rebooted. Turned it back on. Rebooted again. Kinda odd that it doesnt work.
    Try to leave gestures on and see what happens.
    NedF1984 likes this.
    06-03-17 10:36 AM
  8. NedF1984's Avatar
    Still nothing.
    06-03-17 10:47 AM
  9. bigballofyarn's Avatar
    These are my results whether or not gestures are turned on. It doesn't work for me either.

    Edit:
    Video removed. I resolved my own issue and the video is no longer relevant.
    Last edited by bigballofyarn; 06-03-17 at 11:23 AM.
    06-03-17 10:50 AM
  10. ray689's Avatar
    Still nothing.
    I would try going into Google play. Find BlackBerry keyboard. Uninstall then reinstall it.
    06-03-17 10:51 AM
  11. NedF1984's Avatar
    That video is what I see here.

    Uninstalling and reinstalling reset my typing statistics. That's all. I still can't swipe.
    06-03-17 11:04 AM
  12. tnewton3's Avatar
    That video is what I see here.

    Uninstalling and reinstalling reset my typing statistics. That's all. I still can't swipe.
    Bummer, I understand you wanting the phone to work properly for the pricepoint. If it bothers you that much see about swapping...might have to wait a while for a replacement though
    NedF1984 likes this.
    06-03-17 11:06 AM
  13. ray689's Avatar
    That video is what I see here.

    Uninstalling and reinstalling reset my typing statistics. That's all. I still can't swipe.
    Seems odd. If you can scroll websites and flick words then I would assume it a software issue with the keyboard and could be fixed in an update.
    NedF1984 likes this.
    06-03-17 11:06 AM
  14. bigballofyarn's Avatar
    I solved it on my end.

    Languages & Input > Physical Keyboard > Physical Keyboard Gestures

    Make sure the gesture setting in that menu is ON. You can leave them off in the Type by Swiping menu if you'd like.

    I can now swipe on my physical keyboard. I hope you can too.
    NedF1984 likes this.
    06-03-17 11:07 AM
  15. NedF1984's Avatar
    This ended up fixing it.

    I had gestures on in the swipe menu, but not that menu.

    Thanks to everyone in this thread.
    06-03-17 11:41 AM

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