Built for Business - Learn more about BlackBerry KEY2
  1. MardiShakti's Avatar
    Whenever I go to write a new email, THIS shows up in the body-text.

    "Web page not available
    The web page at data:text/html; charset=utf-8;charset=utf-8;base64, could not be loaded because:

    net::ERR_INVALID_RESPONSE"


    I use darkmode; I use it so often I've forgotten if there's ever been a white screen, BUT, usually the text is white, and in the image, you can see black text on the black background; including the little colour-pallete dot on the bottom right.
    (Screenshot Attached)

    (BlackBerry KEYone)
    Attached Thumbnails What is wrong with my email?!-screenshot_20190820-050430.jpg ย 
    Last edited by MardiShakti; 08-19-19 at 02:07 PM. Reason: add screenshot of issue
    08-19-19 01:59 PM
  2. conite's Avatar
    Whenever I go to write a new email, THIS shows up in the body-text.

    "Web page not available
    The web page at data:text/html; charset=utf-8;charset=utf-8;base64, could not be loaded because:

    net::ERR_INVALID_RESPONSE"

    (Screenshot Later)

    (BlackBerry KEYone)
    Update your BlackBerry apps in Play Store.
    MardiShakti likes this.
    08-19-19 02:07 PM
  3. MardiShakti's Avatar
    I think I found what what you were talking about in gPlay. I do have Auto-Updates turned off!

    I was going to wait til is was done to reply; but I'll be back after I restart my phone - thanks for your help. ๐Ÿ™‹*โ™€๏ธ
    Attached Thumbnails What is wrong with my email?!-screenshot_20190820-051602.jpg ย 
    08-19-19 02:19 PM
  4. MardiShakti's Avatar
    Wow... it's a whole new world!

    I had the (webpage error) problem with my Tasks App, as well, and now, ALL the Apps have brand new designs!
    Hub; Calender; Tasks; Notes.

    Thanks very much. ๐Ÿ˜Š
    Attached Thumbnails What is wrong with my email?!-screenshot_20190820-055451.jpg ย 
    08-19-19 03:01 PM
  5. falbo's Avatar
    Wow... it's a whole new world!

    I had the (webpage error) problem with my Tasks App, as well, and now, ALL the Apps have brand new designs!
    Hub; Calender; Tasks; Notes.

    Thanks very much. ๐Ÿ˜Š
    I think it's a good idea to have the auto updates off also as I like to check the reviews of an app before updating. I also check for updates myself every other day. Good luck.
    08-19-19 03:14 PM
  6. conite's Avatar
    I think it's a good idea to have the auto updates off also as I like to check the reviews of an app before updating. I also check for updates myself every other day. Good luck.
    I disagree. There are too many security issues if you don't update immediately.

    In the 1 in 1000 case where you have a problem, just get the previous version from apkmirror.
    08-19-19 03:21 PM
  7. RLeeSimon's Avatar
    I have auto-update ON but have unchecked such updates for 10 apps 8 of which are BlackBerry Hub+ related.
    08-19-19 04:35 PM
  8. conite's Avatar
    I have auto-update ON but have unchecked such updates for 10 apps 8 of which are BlackBerry Hub+ related.
    And your way of dealing with it is to use an unsafe, old version of Chrome, no? Same answer.
    08-19-19 05:03 PM
  9. RLeeSimon's Avatar
    And your way of dealing with it is to use an unsafe, old version of Chrome, no? Same answer.
    Actually I now have found Chrome Canary suggested somewhere works better to solve the email problem with an updated browser. Normal chrome sits dormant.

    Update: for fun I updated my Chrome app but still left Chrome Canary as the standard HTML viewer in default apps. The error in email production recurred. I immediately uninstalled say standard Chrome app which means the same as reverted to original installed. I checked that the Chrome Canary is still listed as the default HTML viewer or browser if you will. The error is resolved. Something is wrong with Blackberry Hub+ relationship with chrome.
    Last edited by RLeeSimon; 08-20-19 at 09:40 AM.
    08-20-19 02:00 AM

Similar Threads

  1. Retiring my Motion
    By jackcarr in forum BlackBerry Motion
    Replies: 12
    Last Post: 09-14-19, 07:41 AM
  2. What is the most secure / private BlackBerry ?
    By CrackBerry Question in forum Ask a Question
    Replies: 12
    Last Post: 08-22-19, 05:32 PM
  3. Time to say goodbye "again" to my Z10
    By Jonathank in forum BlackBerry Z10
    Replies: 5
    Last Post: 08-19-19, 04:59 PM
  4. Help with Error 50507
    By Oenimaus in forum BlackBerry Mobile Support
    Replies: 1
    Last Post: 08-19-19, 09:01 AM
  5. Replies: 1
    Last Post: 08-19-19, 07:05 AM
LINK TO POST COPIED TO CLIPBOARD