1. anon(5956773)'s Avatar
    Were starting to see more stories of defective devices. Is it possible, in addition to not building enough, they shipped them out without waiting for the glue to dry?
    06-02-17 06:45 PM
  2. cbvinh's Avatar
    Hahah... that's possible... and perhaps those that selected free 6-8 day shipping are better off?!

    Reported defects so far:

    - line in screen, not sure how many
    - screen coming loose, five, with one from a drop
    - some keys not working, three reports?

    The percentage is an interesting novelty to know, but what's important to hear is how these situations are resolved. For example, do retailers keep some on hand for immediate replacement? If not, will contacting BlackBerry Mobile expedite replacement? For one person with the keyboard problem, he/she brought it back to the retailer and got a perfect one immediately.
    06-02-17 07:05 PM
  3. anon(4297019)'s Avatar
    Were starting to see more stories of defective devices. Is it possible, in addition to not building enough, they shipped them out without waiting for the glue to dry?
    You will never know the numbers you ask for. No phone manufacturer divulges their return rate! Are you kidding me? Also what skews the whole picture is that not everyone who has bought a KEYone is not necessarily a Crackberry member that would post here of an issue.

    Conjecture on your part that the KEYone is not up to snuff. Sure, Apple and Samsung never had issues so no need to ask for their numbers...

    Passport. SQW100-1 OS 10.3.3.2163
    knightfall likes this.
    06-02-17 07:14 PM
  4. nucks26's Avatar
    Were starting to see more stories of defective devices. Is it possible, in addition to not building enough, they shipped them out without waiting for the glue to dry?
    Impossible to calculate a percentage at this time lol.
    06-02-17 07:16 PM
  5. blackberrybrad's Avatar
    Impossible to calculate a percentage at this time lol.
    We need a lot of data to be able to calculate it. So I'm assuming it's impossible for any of us at all.



    Posted via CB10
    06-02-17 07:20 PM
  6. blackberrybrad's Avatar
    Were starting to see more stories of defective devices. Is it possible, in addition to not building enough, they shipped them out without waiting for the glue to dry?
    Not a lot of stories in the overall picture. I'm voting the number of broken units are very small compared to sales.


    Posted via CB10
    06-02-17 07:26 PM
  7. nucks26's Avatar
    We need a lot of data to be able to calculate it. So I'm assuming it's impossible for any of us at all.



    Posted via CB10
    Well it's possible and quantifiable we just probably won't have access to # of initial units sold and # of defective units. There's always predicted values!
    06-02-17 07:29 PM
  8. blackberrybrad's Avatar
    Well it's possible and quantifiable we just probably won't have access to # of initial units sold and # of defective units. There's always predicted values!
    Are you speaking of actual statistics! Science and reason have no place in the CrackBerry forums. I say good day! I say good day!

    Posted via CB10
    06-02-17 07:36 PM
  9. kodos78's Avatar
    Somewhere around 2.156% I'd imagine.
    xandros9 likes this.
    06-02-17 08:21 PM
  10. BB-JAM215's Avatar
    Somewhere around 2.156% I'd imagine.
    I'm thinking more like 0.2156%.
    xandros9 likes this.
    06-02-17 08:43 PM
  11. Master of Surgery's Avatar
    I'm thinking more like 0.2156%.
    LOL. On the topic .... Neither one of mine have any said defects.
    06-02-17 08:44 PM
  12. bluetroll's Avatar
    No offence OP, but this is a really stupid thread.
    nucks26 likes this.
    06-02-17 08:45 PM
  13. givenoquarter's Avatar
    How the world works: https://en.m.wikipedia.org/wiki/Bathtub_curve

    Initial launch of ANY manufactured product has a failure curve that can be described as a bathtub. Initial failure high, which weeds out a certain % of defective product components, assembly issues, followed by a service life with relatively few issues, followed by and increase in failure as service life reaches an end.

    All products are subject to this in mass Manufacturing.
    xandros9 likes this.
    06-02-17 09:06 PM
  14. nucks26's Avatar
    Are you speaking of actual statistics! Science and reason have no place in the CrackBerry forums. I say good day! I say good day!

    Posted via CB10
    Lol, sorry!
    06-02-17 09:19 PM
  15. xandros9's Avatar
    According to any forum where issues are discussed, 100%.
    06-02-17 09:20 PM
  16. zocster's Avatar
    Too early. Haven't heard anything from uk launch much...

    Sent from mTalk on 950XL
    06-02-17 09:23 PM

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