I have the CDMA version with Verizon and you cannot get VVM to work on the phone unless they provision it. (as far as I can tell with many phone calls etc, and the same fore Wifi calling, not as of yet) VVM was one the most important things for me and my business was having VVM and I'll tell you I reluctantly got YouMail and it has some pretty good options for $5 mo. (I was paying $3 for VZN VVM) I set up a gmail account solely for the voice mail and made that a separate account in HUB with it's own color and works as close as you can get to BB10 hub. (I also set filters in gmail to only accept form YouMail) Just does not have the voice mail icon, but effectively works the same and with much more options. And then you can have the YouMail app as well to configure and check VM from there too, if you want.