09-15-17 01:30 PM
136 123 ...
tools
  1. HostessCupcake's Avatar
    08-08-17 08:58 PM
  2. donnation's Avatar
    Geez, that stinks. The number of issues this phone has had are ridiculous.
    08-08-17 09:59 PM
  3. WaterTower's Avatar
    What's was the app you used?
    08-08-17 10:47 PM
  4. vpblaze's Avatar
    I feel your pain OP...

    The only good thing going for me with this device is the battery life. And in part, it's probably doing so good because I can't do as much on my device as I used to. Weak signal, weak BT, Wi-Fi drops, screen is so dim outside, etc, there are way more negatives then positive!
    phuoc and cribble2k like this.
    08-09-17 01:09 AM
  5. deiop's Avatar
    I can confirm this behaviour on all KEYᵒⁿᵉ 's we have in our company....
    08-09-17 01:14 AM
  6. steiale's Avatar
    The same behavior has any phone. Do you remember the antennagate with the iphone? There was a comparison video from apple where they covered the antenna with hands and it was on all devices the same. Even BB was tested then. Think it was 9780 or something..
    08-09-17 03:04 AM
  7. jacobacevedog's Avatar
    Signal is weak but the quality is high with little noise. Therefore, overall​ performance is good. However, it should have been outstanding so complains are justified
    08-09-17 03:18 AM
  8. Tsepz_GP's Avatar
    Yikes, that would drive me nuts!

    Last time I had an issue like this was in 2007, on a Nokia N81, where the antenna sat at the bottom of the device, it would do almost exactly the same thing, but wouldn't totally lose the signal.
    08-09-17 03:46 AM
  9. donnation's Avatar
    The same behavior has any phone. Do you remember the antennagate with the iphone? There was a comparison video from apple where they covered the antenna with hands and it was on all devices the same. Even BB was tested then. Think it was 9780 or something..
    That was back in 2010. This should not be happening now.
    08-09-17 05:28 AM
  10. steiale's Avatar
    That was back in 2010. This should not be happening now.
    It will always happen unless you put the antenna somewhere else. That's physics..
    Eustis99 likes this.
    08-09-17 05:30 AM
  11. steiale's Avatar
    Signal is weak but the quality is high with little noise. Therefore, overall​ performance is good. However, it should have been outstanding so complains are justified
    Take a Galaxy S8 oder Pixel. Does exactly the same. So these are bad phones as well then and regarding their price tag they should be exceptional. KeyOne is just a midrange phone..
    08-09-17 05:31 AM
  12. donnation's Avatar
    It will always happen unless you put the antenna somewhere else. That's physics..
    Right. My point is a phone shouldn't be designed this way knowing this in 2017.
    kbz1960 likes this.
    08-09-17 06:06 AM
  13. eldeadache's Avatar
    I wonder if they had done anything to solve this issue with the KEYone BE. Any BE owners to comment?
    08-09-17 08:12 AM
  14. o4liberty's Avatar
    Almost every device has this issue some worse than others.
    08-09-17 08:19 AM
  15. donnation's Avatar
    Lol some of you guys are killing me. When the iPhone 4 had this issue it was obliterated in here as being unacceptable and a reason BlackBerry's were superior. People still cite "you're holding it wrong" (even though that's not what Jobs said). One of the long running points for why to use a BlackBerry was because of their "ability to get service where other phones can't".

    Now that a BlackBerry has this issue it's being said that "all phones have this issue to some degree." Priceless.

    This phone has reception issues. I'd get no service where I got service with other phones and countless others have reported the same issue.
    08-09-17 08:38 AM
  16. anon(10268214)'s Avatar
    This is definitely the issue I was having and the reason I returned mine. TCL please fix this!
    08-09-17 10:50 AM
  17. anon(10268214)'s Avatar
    Almost every device has this issue some worse than others.
    This may be true, but when it becomes bad enough that it leads to dropped calls while other devices perform just fine under exactly the same conditions...it is a problem.
    08-09-17 01:13 PM
  18. anon(9742832)'s Avatar
    Geez, that stinks. The number of issues this phone has had are ridiculous.
    This truly is an amazing phone
    08-09-17 01:20 PM
  19. gnirkatto's Avatar
    The same behavior has any phone.
    My iPhone 7, iPhone 7+, Dtek50, Dtek60, BB Classic, Galaxy S6, Nokia E71 don't/didn't do that. All 3 K1s that I tested did.
    08-09-17 01:57 PM
  20. gnirkatto's Avatar
    @tcl: about time to release a statement and, more importantly, to fix this?
    A more serious issue than the screen lift, imho.
    If the screen lifts, I can apply glue or tape it (I wouldn't recommend it nor do that on my phone though).
    If I can't make calls, there is no workaround.....oh wait, I could go elsewhere!
    Ok, lets agree, both issues are disastrous for this product. The screen lift got addressed, allegedly. Will the reception issues be addressed? Can they be addressed without major redesign of the phone? TCL !!!?
    08-09-17 02:13 PM
  21. gnirkatto's Avatar
    @CB: why has there been total radio silence on this issue? Aren't you the main BB support site now? Shouldn't you be the mouthpiece for BB users? Or just help selling more phones, regardless of the issues?
    jacla likes this.
    08-09-17 02:19 PM
  22. HostessCupcake's Avatar
    @CB: why has there been total radio silence on this issue? Aren't you the main BB support site now? Shouldn't you be the mouthpiece for BB users? Or just help selling more phones, regardless of the issues?
    Sadly it seems to be the latter...
    08-09-17 03:35 PM
  23. anon(9742832)'s Avatar
    Sadly it seems to be the latter...
    Come on guys, really want is it you want? Oh My God the phone has another problem?

    Feel better?
    08-09-17 03:48 PM
  24. gnirkatto's Avatar
    Come on guys, really want is it you want? Oh My God the phone has another problem?

    Feel better?
    The point being what?
    08-09-17 03:53 PM
  25. HostessCupcake's Avatar
    Come on guys, really want is it you want? Oh My God the phone has another problem?

    Feel better?
    Crackberry has the power to raise issues with TCL and force a response but they haven't been doing that. TCL put out a vague statement about screen lifting but haven't addressed the continued CDMA shortage, signal and reception problems, lack of security updates...
    08-09-17 03:53 PM
136 123 ...

Similar Threads

  1. Best apps for KEYone?
    By Andreabb in forum BlackBerry KEYone
    Replies: 28
    Last Post: 01-22-18, 11:36 PM
  2. Keyone charger?
    By ctruc in forum BlackBerry KEYone
    Replies: 10
    Last Post: 12-28-17, 07:38 AM
  3. WiFi Calling on T-Mobile.. problems
    By wb6cbj in forum BlackBerry KEYone
    Replies: 7
    Last Post: 08-09-17, 05:58 PM
  4. Replies: 6
    Last Post: 08-09-17, 01:40 AM
  5. Why doesn't 1 of my contacts show up on my message thread?
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 08-08-17, 08:41 PM
LINK TO POST COPIED TO CLIPBOARD