1. sandyhois's Avatar
    My Sandisk dual drive is not detected by my Keyone. Have already installed the Sandisk Memory Zone app. Have tested the micro usb to usb c adapter with another cable and it is working. Is there a setting that must be enabled for OTG devices to be recognized or receive power?
    12-04-17 05:04 PM
  2. silverbullet's Avatar
    I've had this same issue. I have a USB drive that works well with my PRIV but not with the keyone.

    You just have to keep trying different ones until you find one that works.

    I found some brands work while others don't.


    Perhaps there is a file we can download??
    12-05-17 12:52 AM

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