1. andre3030's Avatar
    Is is possible to upgrade the OS on a Mac?
    I read it's possible to restore OS on a PRIV using terminal and command lines.

    Help needed.
    Thank you guys
    08-16-18 10:52 AM
  2. Bla1ze's Avatar
    Is is possible to upgrade the OS on a Mac?
    I read it's possible to restore OS on a PRIV using terminal and command lines.
    Upgrade, yes. When using an autoloader and Command line with Terminal. You can also install Parallels and use the BlackBerry Mobile Upgrade Tool and/or Sugar.
    Restore, I dunno what you mean exactly. But you can reload the OS using the same process as upgrading.
    08-16-18 11:04 AM
  3. andre3030's Avatar
    Great! Thanks Bla1ze!
    Would you know the command to run the autoloader?
    I belive the KEYone must be in fastboot right?

    I meant reloading, not restoring. I found an article on Blackberry Support regarding the PRIV.
    How to reload the BlackBerry smartphone powered by Android OS
    It was the most related I could find.

    Mac OS X
    Open and extract the autoloader file (note the location of the downloaded autoloader file (example: Documents, Downloads, Desktop))
    Rename extracted folder to PRIV
    Open Terminal (Finder > Applications > Utilities > Terminal)
    Type cd <location of autoloader>/PRIV
    Type ./flashall.sh and press Enter
    Follow on screen instructions as prompted
    Note: Completing the reload of the OS will erase all local data from the BlackBerry smartphone powered by Android.
    08-16-18 11:25 AM
  4. Bla1ze's Avatar
    Great! Thanks Bla1ze!
    Would you know the command to run the autoloader?
    I belive the KEYone must be in fastboot right?

    I meant reloading, not restoring. I found an article on Blackberry Support regarding the PRIV.
    How to reload the BlackBerry smartphone powered by Android OS
    It was the most related I could find.

    Mac OS X
    Open and extract the autoloader file (note the location of the downloaded autoloader file (example: Documents, Downloads, Desktop))
    Rename extracted folder to PRIV
    Open Terminal (Finder > Applications > Utilities > Terminal)
    Type cd /PRIV
    Type ./flashall.sh and press Enter
    Follow on screen instructions as prompted
    Note: Completing the reload of the OS will erase all local data from the BlackBerry smartphone powered by Android.
    It's all the same basic process on KEYone. And yes, must be in Fastboot and you must remove your password when using an autoloader.
    08-16-18 11:38 AM
  5. andre3030's Avatar
    I installed Parallels and the USB drivers. I'm trying to run the autoloader and I get:
    Loader is not valid for this device, the device product detected is device:=.

    Also tried BlackBerry Mobile Upgrade Tool / Sugar but I'm after running the Oreo autoloader.
    08-17-18 05:59 AM

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