11-17-17 05:36 PM
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  1. YR1989's Avatar
    YR1989
    Hi,

    Since I bought my keyone I had successfully updated it once. However 5 days ago I received a notification that a 2.7 GB update is available and every time I try to download it is fails... tried wifi and 4G, on and off charger... erased update data using App.. Not working still... I think it is important to mention that I sent an inquiry to US BB support... they forwarded me to India support since I live in Qatar...kIndly advise, appreciate this community's support!
    Youssef

    ------

    What is meant by monthly? I am using Ooredoo service in Qatar.
    Last edited by YR1989; 11-17-17 at 05:35 PM. Reason: Inquiry on anser
    11-17-17 05:23 PM
  2. IvanTheTolerable's Avatar
    IvanTheTolerable
    Trusted Member
    Community Review Team
    What monthly are you on? If you're still on October just run an autoloader for November.
    11-17-17 05:25 PM
  3. YR1989's Avatar
    YR1989
    Hi, thanks for the answer, what is meant by monthly?
    11-17-17 05:36 PM
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