1. Snappy Phoenix's Avatar
    I've been unable to receive any SMS for the past 4 days and I just realized it.

    I have the BBB100-2 KeyOne on the July Security update. I tried restarting the phone, installing Textra instead of Android Messages but no luck.

    Sending messages is working as I confirmed with a friend after sending him an SMS but I cannot receive anything.

    So I did a factory reset, messaging started working again, after installing all my apps again, I cannot receive SMS anymore and thus cannot even get past activating Viber, Whatsapp, Instagram, etc since I am not receiving any SMS.

    My apps are:

    Whatsapp
    Google Duo
    Skype
    BBM
    Metal Pro
    Instagram
    Fenix
    ES File Explorer Pro
    Aviary
    Retouch
    Play Music
    YouTube
    Shazam
    SoundHound
    gReader Pro
    Google Maps
    Waze
    Nest
    PayPal
    YouTube
    ScanBot
    Canon Print Services
    07-22-17 04:57 PM
  2. o4liberty's Avatar
    have you tried sending a message to yourself
    07-22-17 05:38 PM
  3. Snappy Phoenix's Avatar
    have you tried sending a message to yourself
    I did and I received the SMS immediately
    07-22-17 05:41 PM
  4. Snappy Phoenix's Avatar
    I also noticed next to the 4G+ icon on the top, it says ALT

    what the heck is that?
    07-22-17 05:45 PM
  5. Snappy Phoenix's Avatar
    ok now I got all the messages in one shot, like they were being qued or something

    Maybe it was a network issue
    07-22-17 05:48 PM
  6. Snappy Phoenix's Avatar
    Strange, I can receive SMS from my other number but when I am not getting any SMS from my bank or any other company number
    07-22-17 05:59 PM
  7. o4liberty's Avatar
    get a hold of TMO and see if they are having any issues
    07-22-17 06:18 PM
  8. Snappy Phoenix's Avatar
    get a hold of TMO and see if they are having any issues
    Get a hold of who now? I'm in Dubai
    07-22-17 06:25 PM
  9. jonyarms's Avatar
    I have the same problem now here in Qatar.... I can receive international calls but cannot get SMS nor can I activate Whatsapp or Viber.......have done a fac reset, plus cache clear and all other options....out of ideas...... anyone have any suggestions?
    08-29-17 09:46 AM

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