1. Snappy Phoenix's Avatar
    I've been unable to receive any SMS for the past 4 days and I just realized it.

    I have the BBB100-2 KeyOne on the July Security update. I tried restarting the phone, installing Textra instead of Android Messages but no luck.

    Sending messages is working as I confirmed with a friend after sending him an SMS but I cannot receive anything.

    So I did a factory reset, messaging started working again, after installing all my apps again, I cannot receive SMS anymore and thus cannot even get past activating Viber, Whatsapp, Instagram, etc since I am not receiving any SMS.

    My apps are:

    Google Duo
    Metal Pro
    ES File Explorer Pro
    Play Music
    gReader Pro
    Google Maps
    Canon Print Services
    07-22-17 04:57 PM
  2. o4liberty's Avatar
    have you tried sending a message to yourself
    07-22-17 05:38 PM
  3. Snappy Phoenix's Avatar
    have you tried sending a message to yourself
    I did and I received the SMS immediately
    07-22-17 05:41 PM
  4. Snappy Phoenix's Avatar
    I also noticed next to the 4G+ icon on the top, it says ALT

    what the heck is that?
    07-22-17 05:45 PM
  5. Snappy Phoenix's Avatar
    ok now I got all the messages in one shot, like they were being qued or something

    Maybe it was a network issue
    07-22-17 05:48 PM
  6. Snappy Phoenix's Avatar
    Strange, I can receive SMS from my other number but when I am not getting any SMS from my bank or any other company number
    07-22-17 05:59 PM
  7. o4liberty's Avatar
    get a hold of TMO and see if they are having any issues
    07-22-17 06:18 PM
  8. Snappy Phoenix's Avatar
    get a hold of TMO and see if they are having any issues
    Get a hold of who now? I'm in Dubai
    07-22-17 06:25 PM
  9. jonyarms's Avatar
    I have the same problem now here in Qatar.... I can receive international calls but cannot get SMS nor can I activate Whatsapp or Viber.......have done a fac reset, plus cache clear and all other options....out of ideas...... anyone have any suggestions?
    08-29-17 09:46 AM

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