1. AdamantVintage's Avatar
    I come before you a broken and scared man.

    I woke up this morning and went to grab my phone off its resting spot and the screen popped off and the ribbon cable broke.

    Is it even possible to factory reset the phone in this state? I'm unfortunately not the original owner so I have no clue if Blackberry will even do anything, but I don't want my data to remain on this phone either way.
    12-12-18 12:15 PM
  2. Bla1ze's Avatar
    Nothing you can do but contact BlackBerry Mobile and inquire. - https://blackberrymobile.com/hotline...ervice-center/
    12-12-18 02:37 PM
  3. conite's Avatar
    I come before you a broken and scared man.

    I woke up this morning and went to grab my phone off its resting spot and the screen popped off and the ribbon cable broke.

    Is it even possible to factory reset the phone in this state? I'm unfortunately not the original owner so I have no clue if Blackberry will even do anything, but I don't want my data to remain on this phone either way.
    Just bring it to your local phone shop.
    12-12-18 03:06 PM

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