1. dxvigne's Avatar
    Got my device on June 2. After 2 years of 100% reliability I retired my Classic. Transition to Keyone was easy and loved it until July 14 when the keyboard died; no reboot could bring it back to life (device never dropped, no spill on keyboard).

    Bell store sent it for repairs, they couldn't fix it, so I was put on a waiting list due to shortage of device. Finally got it today! (Hopefully with enhanced adhesive).

    With all the threads on screen lifting issue, I think mine is an isolated case. Hopefully I'm the only one.. Anyone else had to face a dead keyboard on their Keyone?
    anon(9742832) and BigBadWulf like this.
    07-28-17 05:21 PM
  2. BB-JAM215's Avatar
    Good luck with the new K1.
    07-28-17 07:08 PM
  3. Adi Marwan's Avatar
    I remember reading some users did have dead keyboard..

    Good to hear you're rocking with the keyone

    Posted via CB10
    07-28-17 10:22 PM
  4. nglfmark's Avatar
    I believe with many physical parts, Blackberry phones with PKB have the potential to suffer some wear and tear and possible defects at some time. Not all of course but many. I have owned a few Q10s and a Classic that had problems with the PKB. I now using a K1 and expect some day, the PKB will also need fixing. This is all fine for me as I know this can happen for such devices. I prefer to face this problem (hopefully much later) than using a slab phone with VKB. Good luck with your new K1.
    07-28-17 10:35 PM

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