[ALToronto]

So has BlackBerry forgotten us? No security updates for 3 months, and no hint of Oreo. My husband's SE got Oreo a month ago. Anyone else being snubbed?

[Bla1ze]

That would be Telus who forgot you if you purchased it from them and afaik, you should have received the ABD796 update. Dial *#837837# and read/share what your PRD is.

[conite]

So has BlackBerry forgotten us? No security updates for 3 months, and no hint of Oreo. My husband's SE got Oreo a month ago. Anyone else being snubbed?

Do you mean the Telus-branded space-black KEYᵒⁿᵉ, or one purchased somewhere else? The latter variety would not be subject to Telus' update schedule.

[ALToronto]

Do you mean the Telus-branded space-black KEYᵒⁿᵉ, or one purchased somewhere else? The latter variety would not be subject to Telus' update schedule.

Bought on Amazon, used on Telus. Same as my husband's SE.

[conite]

Bought on Amazon, used on Telus. Same as my husband's SE.

Ok. So we have ruled out Telus as the culprit. As Bla1ze asked, what is your PRD? Type *#837837# into your phone dialer.

[ALToronto]

Ok. So we have ruled out Telus as the culprit. As Bla1ze asked, what is your PRD? Type *#837837# into your phone dialer.

Here it is

[conite]

Here it is

I'm not sure what happened here. The "normal" BE is -039 for NA. The -044 is from Hong Kong.

You should still get it eventually though.

[mrsimon]

I'm on the May 5th security update here in Spain on my 100-2 UK sourced black edition keyone. and on 7.1.
despite that, the phone seems secure and works great!!

[ALToronto]

I'm not sure what happened here. The "normal" BE is -039 for NA. The -044 is from Hong Kong.

You should still get it eventually though.

Well, it was from Amazon, and it came with a European plug on the charger. So that might explain the HK code. Has been working flawlessly from day 1, so no complaints here. Other than the tardy updates, that is.

[Makaveli@Beta]

so note to self don't by Keyone from amazon.

you may not get a north American phone hence your current predicament.

[TwistMyMind]

so note to self don't by Keyone from amazon.

you may not get a north American phone hence your current predicament.

My PRD-63116-701 is on the same AAY819.

[conite]

My PRD-63116-701 is on the same AAY819.

You have a pre-production model, and you may never see updates again. You will most likely have to use autoloaders to keep going.

How did you manage to get a hold of this device?

[ALToronto]

Got the June update yesterday! Glad to know BlackBerry hasn't completely forgotten about me.

[mrsimon]

June!!! ha ha!
What's the latest one that's out there?

[TwistMyMind]

You have a pre-production model, and you may never see updates again. You will most likely have to use autoloaders to keep going.

How did you manage to get a hold of this device?

It was a seeded review unit.

[anon(4297019)]

It was a seeded review unit.

Run the Autoloader ABD796 and you"ll be on Oreo with July security patch. If that doesn't work right off you may have to install ABA693 first and then try again. I have my 63316-701 running Oreo and waiting for the next autoloader which will probably be out within a couple of weeks. You will not receive any updates OTA.