Anyone else get any more intel from ATT? I want to order it again before it sells out but don't want to run into the same issue again with the order status.
Anyone else get any more intel from ATT? I want to order it again before it sells out but don't want to run into the same issue again with the order status.
Seen a few comments, saying that people are running into the same problem again and again.
I ended up hanging up on the last guy they transferred me to because he wanted to transfer me back to customer service because I didn't have the order number (they never sent it to me), now I am talking to them online.
On chat I had a few moments ago, was told they have trouble with all orders not just K1. Said ordering from a PC is working better than from a mobile device. BS maybe
On chat I had a few moments ago, was told they have trouble with all orders not just K1. Said ordering from a PC is working better than from a mobile device. BS maybe
I actually believe that. They just upgraded their entire wireless shopping website, and it has numerous functionality bugs.
I had placed an order last night and apparently got an error email last night but didn't see it until this morning. Per the email's instructions, I called AT&T right away. The first rep did nothing. The second rep explained that it may have happened due to so many people placing the same order but who knows.
Anyways, the new rep had to manually cancel my order and then placed a new order for me over the phone. I'm now waiting for an order confirmation and shipping confirmation.