1. bjones7134's Avatar
    It's using the default T-Mobile GPS APN settings. Tried to change using these I found on their website.
    • Name: T-Mobile US LTE
    • APN: fast.t-mobile.com
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: WAP 2.0
    • MCC: 310
    • MNC: 260
    • Authentication type: <Not set>
    • APN type: <Not set> OR Internet+MMS
    • APN protocol: IPv4/IPv6
    • APN roaming protocol: IPv4
    • Enable/disable APN: <greyed out unless there are multiple APN's>
    • Bearer: Unspecified

    But then it couldn't see wireless network.
    What did I miss?
    06-09-17 02:00 PM
  2. Bla1ze's Avatar
    I have no idea if this will work, and it really shouldn't be required, but log in to your online account and set your device to a BlackBerry Priv. Then reboot your KEYone.
    JeBe4 likes this.
    06-09-17 02:12 PM
  3. bjones7134's Avatar
    I have no idea if this will work, and it really shouldn't be required, but log in to your online account and set your device to a BlackBerry Priv. Then reboot your KEYone.
    That didn't help. Are you on T-Mobile? I tried creating a new APN with the settings from my old phone, but for some reason it does not like 'LTE' in the Bearer setting, and the APN disappears.
    06-09-17 03:16 PM
  4. bjones7134's Avatar
    I have no idea if this will work, and it really shouldn't be required, but log in to your online account and set your device to a BlackBerry Priv. Then reboot your KEYone.
    That didn't help. Are you on T-Mobile? I tried creating a new APN with the settings from my old phone, but for some reason it does not like 'LTE' in the Bearer setting, and the APN disappears.
    06-09-17 03:16 PM
  5. Bla1ze's Avatar
    Are you on T-Mobile?
    Yep. I just put my SIM in and had LTE.
    06-09-17 03:38 PM
  6. bjones7134's Avatar
    Yep. I just put my SIM in and had LTE.
    OK thanks. I'm on a chat with their Tech support, trying to figure it out
    06-09-17 03:40 PM
  7. bjones7134's Avatar
    OK thanks. I'm on a chat with their Tech support, trying to figure it out
    I did a total network setting reset and now I have LTE. Thanks for your help.
    JeBe4 and Bla1ze like this.
    06-09-17 03:46 PM
  8. JeBe4's Avatar
    I did a total network setting reset and now I have LTE. Thanks for your help.
    Can you try calling a phone near you and let it ring Dont reject the call and see if it let's you leave a voicemail
    06-09-17 06:25 PM
  9. Bla1ze's Avatar
    I did a total network setting reset and now I have LTE. Thanks for your help.
    Glad you got it working.
    06-09-17 06:28 PM

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