1. g33ky123's Avatar
    I'm still stuck on May 5, 2018 Security update and ABA075 build.

    I have contacted Att and BlackBerry Mobile and they have "Released the updates" but whenever I run the ATT software update it never downloads anything.

    Does anyone have any suggestions other than doing a Factory Reset?

    Thanks!
    02-09-19 04:34 AM
  2. Amaroni's Avatar
    I'm still stuck on May 5, 2018 Security update and ABA075 build.

    I have contacted Att and BlackBerry Mobile and they have "Released the updates" but whenever I run the ATT software update it never downloads anything.

    Does anyone have any suggestions other than doing a Factory Reset?

    Thanks!
    When you say when you run the AT&T updates nothing happens , could you elaborate please ?

    You are going to settings - system - system update ?
    02-09-19 08:28 AM
  3. JAL1's Avatar
    Here is what you need to do. Go into date/time and use manual settings to advance the date on the phone at least 24 hours. Then, call advanced technical support at AT&T. They are going to have to manually push each update since May. Repeat each time for each monthly update. You will eventually get there.
    02-09-19 01:17 PM
  4. Chuck Finley69's Avatar
    Keep in mind that with AT&T KEYone, VoLTE is supported on Nougat but not Oreo so choose wisely...
    02-09-19 01:29 PM
  5. JAL1's Avatar
    Keep in mind that with AT&T KEYone, VoLTE is supported on Nougat but not Oreo so choose wisely...
    When did that happen?
    02-12-19 10:40 PM
  6. RoseBud68's Avatar
    When did that happen?
    Re-read Chuck's post.....
    02-13-19 09:05 AM
  7. Chuck Finley69's Avatar
    When did that happen?
    Instantly.... When I upgraded to Oreo.....
    02-13-19 09:10 AM
  8. g33ky123's Avatar
    Thanks for the advice. I am currently still trying to get At&t support to do this. Maybe i should call them instead of using online chat.
    Today 12:32 AM

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