Super frustrated with Blackberry Mobile, TCL and their lack of communication
I have been registered since February and I have yet to receive one email from Blackberry Mobile about the Keyone. What is the point of registering when you don't update us with anything?
I have to google to find out updates and found that the April release was pushed to May. Now I've found by searching that it's available on May 18 for pre-order in Canada, yet from where? It says Telus Business but not Telus. I do NOT want to buy a carrier locked phone. I want to pay full price yet I can't do that anymore? Blackberry offered phones for purchase, unlocked, and it was easy.
I'm sure everyone else is just as frustrated. They do not reply to ANY customer feedback comments on their FB page, do not allow FB messages and ignore all visitor's posts. Really?
I love Blackberry and want them to succeed but someone really needs to find out why we're being ignored. If I'm giving you $700, have an actual Contact Us page on your website (no way to email and no one replies) and let me buy an unlocked phone.