1. luvsql's Avatar
    All my pics and videos save to my SD card yet get errors that I cannot delete them as the app doesn't have access to my SD card and I'm to use the Gallery app, which doesn't exist. Using a file explorer is not a good option.

    So what's the alternatives?
    09-16-18 02:40 PM
  2. FF22's Avatar
    All my pics and videos save to my SD card yet get errors that I cannot delete them as the app doesn't have access to my SD card and I'm to use the Gallery app, which doesn't exist. Using a file explorer is not a good option.

    So what's the alternatives?
    Have you gone to Main Settings, apps, and then found Google Photo and tried changing its Permissions?

    Why is a file manager not a good option. Again, you might have to give it PERMISSION to work on the sd-card.

    I guess if you really want to delete photos from the card, you could use a card reader on a computer and delete files from there???
    09-16-18 02:57 PM
  3. towngirl's Avatar
    I had to go on my Computer.. Find the url to g photos ... which is not easy to find.. And delete them all. I do not save to there, anymore. What a PITA ... love my sd card
    09-16-18 02:59 PM
  4. luvsql's Avatar
    Yes the app has access to storage. File Manager's thumbnails are way too small to see what photo it is and you have to go to different places to wherever it decides to store a camera photo versus a video versus a pic downloaded etc etc.
    09-16-18 03:01 PM
  5. luvsql's Avatar
    having to physically connect a phone to a laptop to delete things is not an option. This issue keeps getting fixed, then breaks, then works again.

    the problem is a "delete" is a "move to bin" which I don't know where that is and do NOT sync to Google cloud.
    09-16-18 03:04 PM
  6. luvsql's Avatar
    And why does it keep saying go to the Gallery App? I don't have that on the KeyOne.
    09-16-18 03:06 PM
  7. towngirl's Avatar
    having to physically connect a phone to a laptop to delete things is not an option. This issue keeps getting fixed, then breaks, then works again.

    the problem is a "delete" is a "move to bin" which I don't know where that is and do NOT sync to Google cloud.
    I didn't connect phone to laptop. I open Chrome, found the url to G pictures and deleted them.
    09-16-18 03:30 PM
  8. luvsql's Avatar
    I don't sync to Google cloud so that's not an option either.
    09-16-18 03:31 PM
  9. towngirl's Avatar
    I don't sync to Google cloud so that's not an option either.
    Sorry, at the top it said... unable to deleted Google photos

    That was how I deleted mine. Maybe it will help someone else.
    09-16-18 03:36 PM
  10. luvsql's Avatar
    No worries. I wish Blackberry would offer cloud backup for its customers versus Google or maybe a OneDrive sync.
    09-16-18 03:38 PM
  11. towngirl's Avatar
    No worries. I wish Blackberry would offer cloud backup for its customers versus Google or maybe a OneDrive sync.
    I use Dropbox. You can make it store all photo's to that. I stopped it. The easiest and best way, for me, is the sd card. I used Google pic, you can't see anything.. getting too old to see it lol. And the backup drives (like onedrive) fill up WAY TOO FAST. I can't be bothered. I like the sd card. Until one day, they don't have that, anymore
    09-16-18 03:43 PM
  12. towngirl's Avatar
    All my pics and videos save to my SD card yet get errors that I cannot delete them as the app doesn't have access to my SD card and I'm to use the Gallery app, which doesn't exist. Using a file explorer is not a good option.

    So what's the alternatives?
    OK.. I have Piktures ... I can't delete lots of photo's from there.. it tells me it needs to know where on the SD card, they are. Stupid. Anyway, I also use Image Gallery which works for all picture and deletes them all. They only reason I often use Pixtures is I get tired of the ads on Image Gallery. Especially the vids it does when you are on wifi

    Try it out

    Image Gallery

    https://play.google.com/store/apps/details?id=com.dicklam.gallery

    Edit: maybe that won't help. The app needs access. Delete the app and when you install it, give it access to sd card.
    09-16-18 03:51 PM
  13. EdMinghuang's Avatar
    Megasync gives you 50GB for free
    09-18-18 02:46 AM
  14. Bla1ze's Avatar
    No worries. I wish Blackberry would offer cloud backup for its customers versus Google or maybe a OneDrive sync.
    You could easily use OneDrive. Just download the app and have it sync. You don't need BlackBerry to choose to use another app.
    09-18-18 11:06 AM
  15. luvsql's Avatar
    I have OneDrive and use it often to save things to it but there is no builtin "sync" to OneDrive. The only way to "sync" to OneDrive would be to manually copy to it? Also, my images are all on an SD card so not sure how to schedule a sync on the device from SD card to OneDrive.
    09-18-18 11:16 AM

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