SMS send not sending on my KEYone
I've had my Keyone for a while but haven't been using it until now. On testing, I've found that though I'm able to receive a test text (from husband's phone) the SMS send arrow isn't working, and husband hasn't yet received any of the test messages I've sent, over two days, trying all available suggestions I could find here and elsewhere.
I'm on At&T - signed up a couple of days ago.
I've tried to install Textra, but every time I've tried I receive a message that "an unexpected error has occurred - pse try later". I've tried many times, after re-starting, clearing cache etc. We have a reasonably strong wi-fi at home - works for laptops. Battery has been re-charged and tried again with 100% battery - nothing!
Any ideas or advice would be welcome. I'm new to smartphones and Android by the way, but experienced on desk-top, laptop - Windows.