1. Patapoof's Avatar
    The app is working fine on a Prive with Android 6 but will not work on a key one with Android 7 complaining that it the version of Android will not allow access to metadata... What's the deal?
    09-03-17 06:14 PM
  2. Wezard's Avatar
    Not much of an answer, but here ya go

    With what Android handsets is SD Insight compatible?
    ***COMPATIBILITY NOTICE***: It has come to our attention that SD Insight is not compatible with some Android 7.0+ handsets. Google recently made a change in Android 7 that blocks SD Insight and other apps that use the same API. This change seems to have been only implemented by some phone manufacturers and not others. We do not know of a workaround at this time.

    Please note this is not an issue we can work around in the app, it is an Operating System issue (i.e it is not a matter of "updating the app", the Operating System is blocking the app's access to the SD card)

    We will post updates to this FAQ as soon as we have them.

    In addition, some Android tablets use USB SD card readers which are also not compatible with SD Insight. USB OTG is not supported in SD Insight as the USB interface does not allow access to SD card metadata.

    09-03-17 08:43 PM

Similar Threads

  1. Camera/SD Card Stopped Working After August Update
    By RCM78 in forum BlackBerry DTEK60
    Replies: 2
    Last Post: 09-06-17, 05:30 PM
  2. New SanDisk 400GB Micro SD Card
    By Ethynil in forum BlackBerry DTEK50
    Replies: 13
    Last Post: 09-06-17, 09:20 AM
  3. Replies: 5
    Last Post: 08-27-17, 12:39 PM
  4. How do I record streaming video to my SD Card?
    By Paul MIDI in forum General BlackBerry News, Discussion & Rumors
    Replies: 1
    Last Post: 08-26-17, 06:41 PM
  5. Replies: 3
    Last Post: 08-26-17, 04:53 PM