1. cfoxx's Avatar
    Just seen the mega-post!
    08-02-17 10:26 AM
  2. cfoxx's Avatar
    08-02-17 10:30 AM
  3. o4liberty's Avatar
    Wow they should recall all of the first batch of devices. This is not right and the exchange process sucks!

    Posted via CB10
    08-02-17 11:11 AM
  4. cribble2k's Avatar
    Working as intended.
    08-02-17 11:26 AM
  5. anon(870071)'s Avatar
    I just called BBmobile Canada tele#!
    The process was actually surprisingly quick and didn't wait long to get an agent! Gave my IMEI and cc info and agreed to terms and being sent out tomorrow!
    08-02-17 11:35 AM
  6. Brulging_Jersey's Avatar
    08-02-17 11:38 AM
  7. BLAZEDv3's Avatar
    I just called BBmobile Canada tele#!
    The process was actually surprisingly quick and didn't wait long to get an agent! Gave my IMEI and cc info and agreed to terms and being sent out tomorrow!
    Yup, the contact centre does a good job but the issue is once they submit all your info to the warehouse, been a week and I haven't received a tracking number for my replacement device. Called today and they said there is nothing they can do except wait...
    08-02-17 11:43 AM
  8. anon(870071)'s Avatar
    She did say it would take 24hrs to process so will take that at face value or they're getting a call back in 48hrs!!!
    08-02-17 12:23 PM

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