Originally Posted by
europolska00 I was wondering if I could get some help.
Is anyone having network issues with their KEYone? I'm having trouble with inbound calls. Sometimes they calls come in, sometimes it says "The Customer you are calling is unavailable at this time...". What's odd is that if I was having signal issue shouldn't it go to voicemail? Also, the text messages sometimes sit as sending for a few minutes before they actually go. Sometimes they go instantly.
Rogers has now escalated this as they also couldn't understand. I was wondering if anyone else is experiencing something similar or can think of an explanation.
I'm worried maybe it also has something to do with the jiggly sim tray. Or something else with this unit. When I make calls using earpiece phone jumps to DND mode when the person I'm calling picks-up and phone vibrates by my ear. Also, while the phone is ringing someone I'm calling it rings at normal volume and the second part of the ring dips in volume by half.