1. Rabou's Avatar
    Hello there.
    Ihave my keyone from 2 week and i have a big concern. On the back of the letter L the white color is gone like a big black dot where it should be white color. I dont know if anyone of you have the same issu.
    I dont even know if we can replace a key on the keyboard. Its just a small detail but for a new prenium device im desapointed of it.

    Let me know please
    07-19-17 04:00 PM
  2. o4liberty's Avatar
    I believe the entire keyboard is one piece I would contact BlackBerry support.
    07-19-17 04:03 PM
  3. Rabou's Avatar
    I contact them and i recived a automatic email with a number, iam still waiting to see if they will contact me back.
    idont know how long time i will wait before to get in toutch with them.
    07-19-17 08:43 PM
  4. Matthew Davis7's Avatar
    Post a pic?
    07-20-17 08:39 AM
  5. o4liberty's Avatar
    sounds like **** quality control on their part.
    07-20-17 08:50 AM

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