06-15-17 12:10 AM
65 123
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  1. Bla1ze's Avatar
    Having used quite a few BB devices starting from the 9000 series devices,I can truly say only one device was defective. Bought a 9900 off contract at Best buy Canada and had a screen issue as well. It was crooked and tilted slightly a few mm to the right and had light leakage on the left border of the screen. Got one exchanged directly otc.
    I haven't had a buggered device SINCE the 9900.
    05-31-17 05:23 AM
  2. bendiep1991's Avatar
    That's what I'm going to do. This was the last of the 1,000 last chances I gave blackberry. I'd strongly advise not to buy this phone if you don't want to play the usual BlackBerry production quality lottery.
    I agree with you OP! That's actually my biggest concern whenever getting a new blackberry, that is 'will it be defective...'.
    anon(10250310) likes this.
    05-31-17 11:45 AM
  3. draculito01's Avatar
    Remember the old Curves, the first Bolds? Those were built like tanks! Even comparatively recent Z10 and Z30 were built very well. For me, Q10, Classic and Priv had quality problems. D50 and 60 were great, and now this...
    05-31-17 11:56 AM
  4. Devhux's Avatar
    Friend of mine had a line through the display on his first unit from Bell - a second one was fine. Luckily mine was fine too (Rogers)
    05-31-17 12:55 PM
  5. draculito01's Avatar
    Friend of mine had a line through the display on his first unit from Bell - a second one was fine. Luckily mine was fine too (Rogers)
    So looks like I'm not alone. Well, an honest reviewer, when he's bought, he stays bought...
    05-31-17 02:49 PM
  6. expresspotato's Avatar
    Mine has a green line across the display now!!!
    BLACKBERRY OH MY F***ING GOD.

    Red line across display-20170531_193008.jpg
    05-31-17 07:32 PM
  7. Al moon's Avatar
    oh boy this isnt good from screens falling off to lines on the screen whats next keys falling off
    05-31-17 07:43 PM
  8. World War Z30's Avatar
    oh boy this isnt good from screens falling off to lines on the screen whats next keys falling off
    Well at least they aren't bending or spontaneously combusting lol
    05-31-17 07:47 PM
  9. Al moon's Avatar
    Well at least they aren't bending or spontaneously combusting lol
    just think about all the fun now trying to return it for a new one.
    05-31-17 07:50 PM
  10. chain13's Avatar
    Defect product, claim..
    05-31-17 08:09 PM
  11. h16's Avatar
    Cistulli is assembling all the K1s by hand.
    Of course, he has no time to give updates about availability etc.
    ominaxe likes this.
    05-31-17 08:37 PM
  12. mad_mdx's Avatar
    It's not like BlackBerry or tcl manufactured the screen. But yeah quality control is pure junk. No one at bb has heard of 6 sigma that's for sure.
    05-31-17 08:41 PM
  13. expresspotato's Avatar
    Defect product, claim..
    Yep it went back to bell just now and I'm sitting in a Rogers store, hopefully they have my key one.
    05-31-17 08:41 PM
  14. sixaxis_ms's Avatar
    same issue here...mine is red.
    Attached Thumbnails Red line across display-img_20170531_1812421.jpg  
    05-31-17 09:10 PM
  15. Carjackd's Avatar
    I haven't had a buggered device SINCE the 9900.
    I honestly can't remember one since the scroll wheel
    05-31-17 09:18 PM
  16. expresspotato's Avatar
    Now they were both our of stock. Bell store never had more than one and the Rogers store needed to trade my reservation for another.
    05-31-17 10:28 PM
  17. henry007's Avatar
    I was given a 9320 with this screen issue once but i bought it at a store so i just gave it back and got another one. I was mortified when i saw the line on the screen tho.....even for all of 3 minutes that i held it in my hands.
    05-31-17 11:53 PM
  18. draculito01's Avatar
    With more and more people reporting the same issue, seems like it's a massive production fail. TCL will never recognize the issue and will probably just keep replacing defective units.
    06-01-17 02:38 AM
  19. pineapple2607's Avatar
    I am so happy with my Priv!
    06-01-17 03:51 AM
  20. draculito's Avatar
    The store I bought it from just told me they had another return with the exact same issue.
    06-01-17 08:01 AM
  21. Al moon's Avatar
    well this is just terrible i tell ya
    06-01-17 09:27 AM
  22. sixaxis_ms's Avatar
    got mine exchanged, had to visit 3 malls to find one. So far no issue with the screen.
    06-01-17 05:27 PM
  23. chain13's Avatar
    same issue here...mine is red.
    Mine has a green line across the display now!!!
    BLACKBERRY OH MY F***ING GOD.

    Click image for larger version. 

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    It's not blackberry, it's TCL.
    06-01-17 08:46 PM
  24. expresspotato's Avatar
    It's not blackberry, it's TCL.
    Meh, I was holding out for this phone for so long and once I got it... Really did feel premium and special. Now that I have an S8 though, I'm happier than the Blackberry.

    Green line through the display? Really...
    06-02-17 05:48 PM
  25. World War Z30's Avatar
    So does anyone know what the line actually is? I don't really want to have to return the phone, but is that the only solution?
    06-02-17 10:55 PM
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