1. BadgerBoy77's Avatar
    Key1 unlocked GSM on att prepaid.

    As of this morning I've noticed while making a call, my phones earpiece/receiver is not working. No noise. I have to put the person on speaker phone to hear them. I use an incipio dual pro case and obviously dropped it more than a few times. Any ideas? Probably an issue with the phone physically? Help...
    09-11-19 08:38 AM
  2. conite's Avatar
    Key1 unlocked GSM on att prepaid.

    As of this morning I've noticed while making a call, my phones earpiece/receiver is not working. No noise. I have to put the person on speaker phone to hear them. I use an incipio dual pro case and obviously dropped it more than a few times. Any ideas? Probably an issue with the phone physically? Help...
    Reboot the device. If it still doesn't work, bring it to a repair shop.
    09-11-19 11:15 AM
  3. BadgerBoy77's Avatar
    first thing I've tried. even did a factory reset today. no-good.
    09-12-19 01:16 PM
  4. IMABBeliever's Avatar
    I had the same thing happen to my keyone (and likely yours). In my case it was a flaky internal ear speaker connection. I fixed mine by tapping the ear speaker on a table (mine needed a good "whack" to get going again).
    Best of luck to you.
    09-14-19 03:55 AM

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