1. cavingjan's Avatar
    Short version: what is the proper way to set up accounts on the Keyone?

    Longer version:
    I am using BB Hub and the BB apps. I have some duplication in my accounts that I want to clean up. Gmail seems fine but the exchange account for work is a problem. I currently have the following accounts set up:
    BB Hub:
    -gmail (messages)
    -work account (calendar, contacts, messages, notes, tasks)
    Exchange:
    -work account (calendar, contacts, messages)

    Am I correct that the Exchange entries are not needed? If so, do I delete it or do I uncheck the individual items to stop syncing. I think deleting.

    Thanks for the help.
    11-28-17 10:37 AM
  2. freeyo's Avatar
    I would uncheck the items so as to not sync. See if all is fine. Then try to delete the exchange account since you still have your work messages working.
    FF22 likes this.
    11-28-17 11:09 AM
  3. cavingjan's Avatar
    would unchecking them effectively remove them from the phone? My work contacts are all showing twice in the contacts app. The same with the work calendar.
    11-28-17 05:00 PM
  4. freeyo's Avatar
    Unchecking would not show them. Delete would remove off device.
    12-01-17 01:29 PM
  5. cavingjan's Avatar
    Unchecking did not remove them. It just left them in a state of limbo. I guess I'll have to try removing them.
    12-07-17 08:28 AM
  6. cavingjan's Avatar
    i just wanted to follow up. I deleted the exchange account. So far things seem to be working fine.
    12-11-17 07:58 AM

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