Problems with the "o" key

So my KEYone just arrived from BestBuy yesterday. I've been having issues with the "o" key. It just wont type, but if i hit it about 10-20 times it starts typing. I'm going to assume it's a hardware issue but after i spam hit the o it usually types no problem for a while. Anyone else experience similar? Thanks!

Sounds like a contact issue, and you mashing it for a while temporarily pushes it down to actuate properly. I've seen similar behaviors from bad Macbook trackpads with the clicking behavior. I'd exchange it.

Originally Posted by CFGX_20T

Sounds like a contact issue, and you mashing it for a while temporarily pushes it down to actuate properly. I've seen similar behaviors from bad Macbook trackpads with the clicking behavior. I'd exchange it.

ugh yeah i was hoping to avoid that, but you're probably right. Thanks!