1. bbtexcracker's Avatar
    Having a problem intermittently while reading with the screen going into screen lockout mode. Doesn't seem to happen when using keyboard; generally after touching screen to scroll, but there is a slight delay. Normally my finger is not in contact with screen when it happens. Any others experience with something similar.
    BBB100-3 on AAY820.
    06-10-18 08:19 AM
  2. FF22's Avatar
    Having a problem intermittently while reading with the screen going into screen lockout mode. Doesn't seem to happen when using keyboard; generally after touching screen to scroll, but there is a slight delay. Normally my finger is not in contact with screen when it happens. Any others experience with something similar.
    BBB100-3 on AAY820.
    A bit more explanation of what happens or what you call "screen lockout mode" might help.

    But if you mean the screen goes dark and unresponsive, you might be triggering the proximity sensor which comes into play normally when you bring the phone to your face/cheek. It senses the closeness and turns off screen reaction so that your cheek does not trigger any touches that may interrupt the phone call or open apps, etc. You might be getting your hand/finger close to the sensor so that it reduces any inadvertent touches???? The sensor is near the front facing camera at the top.
    06-10-18 09:03 AM

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