1. SilverGuy2787's Avatar
    Hello all,

    I've threw my sim into my Priv for the past month. (Missed having a keyboard) I usually slide it into the back pocket of my jeans and off I go. Well this morning the coffee must not have kicked in yet because I picked up my phone, went to slide it into my back pocket, and completely missed. It tumbled down my super-durable concrete steps and landed face-down. After I could breathe again, I picked it up and there's one horizonal crack in the screen. Doesn't affect usage at all as far as I can tell, and I can only see it if I look at it from an angle. I was curious if I could run a thin bead of superglue or something to just keep it from spreading? Not sure if that would be a good thing or not. Any thoughts or comments on that would be appreciated.

    That being said, I decided to take this moment as a sign that I should order the KEYone because I've really been wanting to pick one up. (Also ordered a case... even though I love the naked look) With a one year old running around, my tech budget took a hit, so I couldn't go for a KEYtwo just yet.

    I know about the early production runs and the screen falling out issues. I ended up buying a used one from Amazon for $270ish and then started thinking to myself, "Well dummy... You just ordered a used KEYone and with your luck it's going to be one with a screen issue." So I was curious if there was a definitive date I could check to confirm that my device was built after the screen lift issue was corrected, as well as if I could just add my own superglue if I did get a screen issue.

    Sorry for the wall of text... If anyone had any thoughts, guidance, or advice on these two issues, I would be grateful.

    Take care...
    09-17-18 09:59 AM
  2. Elazar Ben Lou Lou's Avatar
    Hi
    Are you located in the US?
    And are you able to return it?
    09-17-18 11:03 AM
  3. Elazar Ben Lou Lou's Avatar
    well if you are located in the US and you are able to return it. I'd highly recommend getting the keyone black edition ebay has them new for $350 it's the 4gb ram 64gb storage and it works grt here in the US
    09-17-18 01:42 PM
  4. FF22's Avatar
    Hello all,

    I've threw my sim into my Priv for the past month. (Missed having a keyboard) I usually slide it into the back pocket of my jeans and off I go. Well this morning the coffee must not have kicked in yet because I picked up my phone, went to slide it into my back pocket, and completely missed. It tumbled down my super-durable concrete steps and landed face-down. After I could breathe again, I picked it up and there's one horizonal crack in the screen. Doesn't affect usage at all as far as I can tell, and I can only see it if I look at it from an angle. I was curious if I could run a thin bead of superglue or something to just keep it from spreading? Not sure if that would be a good thing or not. Any thoughts or comments on that would be appreciated.

    That being said, I decided to take this moment as a sign that I should order the KEYone because I've really been wanting to pick one up. (Also ordered a case... even though I love the naked look) With a one year old running around, my tech budget took a hit, so I couldn't go for a KEYtwo just yet.

    I know about the early production runs and the screen falling out issues. I ended up buying a used one from Amazon for $270ish and then started thinking to myself, "Well dummy... You just ordered a used KEYone and with your luck it's going to be one with a screen issue." So I was curious if there was a definitive date I could check to confirm that my device was built after the screen lift issue was corrected, as well as if I could just add my own superglue if I did get a screen issue.

    Sorry for the wall of text... If anyone had any thoughts, guidance, or advice on these two issues, I would be grateful.

    Take care...
    Mid July 2017 is when the fix was supposedly applied.

    This might still show:

    You can find the assembly date for the unit in the MMI test / Traceability menu

    1 - Dial *#2886#
    2 - Hit "MANU"
    3 - Then "Traceability" on top
    4 - Hit "Pass"
    5 - On the bottom should be your build date
    6 - Hit "Pass" again
    7 - Scroll to bottom and hit "exit"


    You should get a date code like in:

    20170529
    yyyymmdd

    But will you be able to return it if that shows issues?
    phuoc likes this.
    09-17-18 01:58 PM
  5. SilverGuy2787's Avatar
    Thanks for the reply. It should be waiting on my porch when I get home. I may be able to return it, I was just trying to get in on the KEYone as cheap as I could. Not always the best option taking the cheaper route, but I appreciate your input.
    FF22 likes this.
    09-17-18 01:59 PM
  6. FF22's Avatar
    Thanks for the reply. It should be waiting on my porch when I get home. I may be able to return it, I was just trying to get in on the KEYone as cheap as I could. Not always the best option taking the cheaper route, but I appreciate your input.
    Come back with any questions.
    09-17-18 05:45 PM
  7. nighguy's Avatar
    Mid July 2017 is when the fix was supposedly applied.

    This might still show:

    You can find the assembly date for the unit in the MMI test / Traceability menu

    1 - Dial *#2886#
    2 - Hit "MANU"
    3 - Then "Traceability" on top
    4 - Hit "Pass"
    5 - On the bottom should be your build date
    6 - Hit "Pass" again
    7 - Scroll to bottom and hit "exit"


    You should get a date code like in:

    20170529
    yyyymmdd

    But will you be able to return it if that shows issues?
    I just tried this on KEYone with Oreo 8.1. The build date displayed as ******** :-(
    09-17-18 05:53 PM
  8. SilverGuy2787's Avatar
    Thank you! I just did it for me running 7.1.1 and it showed 20170903. So hopefully that means I am alright. Going to throw a case on it for sure. Appreciate the help!
    09-17-18 07:33 PM
  9. FF22's Avatar
    I just tried this on KEYone with Oreo 8.1. The build date displayed as ******** :-(
    Yes, others have reported that it no longer shows the date under Oreo - no sure if it is version specific or not???
    09-17-18 09:52 PM
  10. FF22's Avatar
    Thank you! I just did it for me running 7.1.1 and it showed 20170903. So hopefully that means I am alright. Going to throw a case on it for sure. Appreciate the help!
    That should be Sept 3, 2017.
    09-17-18 09:52 PM
  11. rotorwrench's Avatar
    I have an early build K1 and for the past year it has been my work phone. it has definitely been through some rough handling and I have yet to experience any screen lift problems. A lot of early builds never did either.

    That being said, if knowingly given a choice, a later build would be a safer bet.
    FF22 likes this.
    09-18-18 09:42 AM

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