09-02-17 11:44 AM
51 123
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  1. SlugLips's Avatar
    So my Kernel date is good then
    Attached Thumbnails Positive email from BlackBerry Mobile-12684.jpg  
    08-16-17 02:00 PM
  2. anon(870071)'s Avatar
    Yayaya JULY 25,2017 is my device replacement date!
    08-16-17 02:07 PM
  3. the_boon's Avatar
    Yayaya JULY 25,2017 is my device replacement date!
    Congrats, you have a properly built BB phone!
    08-16-17 02:17 PM
  4. anon(9742832)'s Avatar
    Congrats, you have a properly built BB phone!
    Looking at the screen is that not the update patch date?
    anon(3641385) likes this.
    08-16-17 02:54 PM
  5. the_boon's Avatar
    Looking at the screen is that not the update patch date?
    I don't even know what kernel really is
    08-16-17 03:16 PM
  6. JJBBgreat's Avatar
    1 - Dial *#2886#
    2 - Hit "MANU"
    3 - Then "Traceability" on top
    4 - Hit "Pass"
    5 - On the bottom should be your build date
    6 - Hit "Pass" again
    7 - Scroll to bottom and hit "exit"
    I'd be interested to know what the manufacture dates are on the phones with faulty screens. Is it possible that it was a bad day in the factory, rather than a systemic problem with every phone built before July.
    08-16-17 04:15 PM
  7. PantherBlitz's Avatar
    Shouldn't all distributors have returned their first batch phones around that date?? Wtf
    TCL has not recalled the phone. Their position is that securing the screen on new builds is sufficient.
    08-16-17 04:35 PM
  8. slagman5's Avatar
    I'd be interested to know what the manufacture dates are on the phones with faulty screens. Is it possible that it was a bad day in the factory, rather than a systemic problem with every phone built before July.
    Well if you are old enough to remember the Firestone tire fiasco, it turned out to be tires coming out of a certain plant wasn't getting the proper treatment of the adhesive holding the tread onto the tire and they were separating while driving. Kind of similar, lol.
    08-16-17 04:36 PM
  9. JJBBgreat's Avatar
    Well, I'm older than dirt and I do remember. So, you're persuaded (I think) that this was a systemic problem, but how do we know that? There are LOTS of phones that have not had the screen lift. So, back to my question, what are the manufacture dates of the phones that have had the problem. Seems like it might reveal something.
    08-16-17 04:46 PM
  10. anon(9742832)'s Avatar
    Well, I'm older than dirt and I do remember. So, you're persuaded (I think) that this was a systemic problem, but how do we know that? There are LOTS of phones that have not had the screen lift. So, back to my question, what are the manufacture dates of the phones that have had the problem. Seems like it might reveal something.

    Hello Dirt.........lol, I'm older so there!!!!!

    Woof!
    08-16-17 04:56 PM
  11. thekidshop's Avatar
    this only works on the keyone correct it tried on the priv. no luck
    08-16-17 05:03 PM
  12. anon(3641385)'s Avatar
    this only works on the keyone correct it tried on the priv. no luck
    Tcl made phones, including dtek 50 and 60.
    08-16-17 05:15 PM
  13. cbvinh's Avatar
    20170519

    I guess poster #13 with "23rd April 2017" has one of the earliest builds.
    08-16-17 07:38 PM
  14. JOHNGAETANO's Avatar
    June 1 build. Any issues with June 1??
    08-16-17 08:39 PM
  15. Ficolinoo's Avatar
    I have 04/19 no issue whatsoever!
    08-16-17 10:15 PM
  16. anon(10252394)'s Avatar
    says June 1 and I am truly amazed the thing hasn't fallen apart ...yet
    08-16-17 10:47 PM
  17. DanylW's Avatar
    I have 20170520 and no hardware issues.
    08-17-17 12:03 AM
  18. VictorRight's Avatar
    1 - Dial *#2886#
    2 - Hit "MANU"
    3 - Then "Traceability" on top
    4 - Hit "Pass"
    5 - On the bottom should be your build date
    6 - Hit "Pass" again
    7 - Scroll to bottom and hit "exit"
    Dial where?
    08-17-17 12:07 AM
  19. anon(3641385)'s Avatar
    Dial where?
    Your keyboard 😀
    08-17-17 12:24 AM
  20. FF22's Avatar
    Dial where?
    In the Phone App. Open the Dial Pad and enter the sequence including the SYMBOLS. It will disappear and another screen will open....
    anon(3641385) likes this.
    08-17-17 12:45 AM
  21. HostessCupcake's Avatar
    What do Kernel dates mean anyway?
    I don't think they mean anything. Mine is April 29th which is long before the CDMA was even out.
    08-17-17 01:58 AM
  22. Rico4you's Avatar
    Hello my KEYONE is before July and NO issues. Second UK Owners are also receiving good customer service. Would make no sense whatsoever to comment that good followup service is limited to only USA. That is unheard off.
    08-18-17 07:35 AM
  23. Rico4you's Avatar
    In of August will be at CB Berlin meetup in Berlin Re IFA. Talking directly with BlackBerryMobile staff. Let's see what else they comment and present. Without a doubt some very important issues have come from KEYone launch that will help with next device launch! coming soon!
    08-18-17 07:38 AM
  24. DB911's Avatar
    From my experience in the tech and manufacturing industry, perhaps one of the reason why BB Mobile used less adhesive to adhere their LCD screens is to eliminate or minimize Backlight leakage from the screens they are using. Due to the sensitive nature of some LCD screens, even adhering excessive tape or adhering adhesive at specific spots on the LCD screen can cause leakage.
    08-18-17 09:27 PM
  25. dollface's Avatar
    Yay, my new one from Best Buy that was delivered two days ago has a date of Aug 15,2017!
    09-02-17 11:21 AM
51 123

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