1. ARC1's Avatar
    My KeyOne does not receive a strong internet signal, often no signal at all, when my wife's phone (Not a BB) has a strong connection at the same time. This has happened repeatedly, under various circumstances. I am concerned that the quality is not what my older Blackberry had, and I am considering going with a Passport (I want to stay with Blackberry) if it is compatible with Sprint network. Please advise.
    12-05-18 10:06 PM
  2. Bla1ze's Avatar
    My KEYone does not receive a strong internet signal, often no signal at all, when my wife's phone (Not a BB) has a strong connection at the same time.
    Known issue and since Sprint doesn't want to push further updates, likely won't ever be fully resolved.


    I am concerned that the quality is not what my older Blackberry had, and I am considering going with a Passport (I want to stay with Blackberry) if it is compatible with Sprint network. Please advise.
    No Passport will work on Sprint.
    12-05-18 10:58 PM
  3. IceCreamPlz's Avatar
    compare the bands on your PRD # to what sprint is using in your area.
    12-05-18 11:22 PM
  4. Bla1ze's Avatar
    compare the bands on your PRD # to what sprint is using in your area.
    That's not going to change anything. It's a Sprint device in a Sprint area, there's no alternatives based on the PRD or the network bands. It is what it is.
    12-06-18 01:08 AM

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