1. MD SHAHED RABBI's Avatar
    my keyone volume button sometime work sometime not work... I will hard reset and factory restart but not....work....I am sure it is not hardware its software problem.. Blackberry keyone button sometime not works.. but lock screen he can all time works
    04-15-20 05:07 PM
  2. Dunt Dunt Dunt's Avatar
    If you have done a factory reset, and your still having issues.... why would it be software and not hardware?

    If there was a software issues... more folks would be having issues.

    If under warranty contact support, if not see about finding a replacement part, or buy a phone for parts.
    04-16-20 09:07 AM

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