1. paolo73's Avatar
    Has anyone else got issues with app updates and downloads on the play store? I regularly have updates that show as downloading/pending for ages, sometimes days, before they eventually complete. I also have major problems with downloading films from play movies, I click on the download link and nothing happens, then hours later I might get an error message or the download might finally start. Sometimes a restart helps but only temporarily.
    Is this a problem with the phone or with the play store?
    06-25-17 10:19 AM
  2. j21jam6's Avatar
    Sounds more like a network issue (slow WiFi or Internet speeds).
    06-25-17 10:45 AM
  3. paolo73's Avatar
    Sadly not, happens on full strength wifi and 4g
    06-25-17 11:36 AM
  4. Mercuryuser's Avatar
    Maybe u have it set to download only via WiFi.

    Do u regularly connect to a WiFi network?

    Edit: just seen your last post.

    In that case clear your cached data. If that fails then factory reset.
    06-25-17 11:36 AM
  5. paolo73's Avatar
    I'll give the cache clearance a try. I also had the same issue with my wife's brand new KEYone though, updating and installing apps straight out of the box.
    06-25-17 02:06 PM

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