1. spacejammer's Avatar
    Anyone have this problem? I used to log in to Password Keeper using the Fingerprint reader. That option just vanished. Poof! I tried using my 4-digit numeric password and it did not recognize it. What?!? Now what?

    Also, to back up my entire KeyOne Blackberry, do I just rely on Google to store all my stuff? I am assuming that there is not any kind of desktop software for the KeyOne. I tried plugging my BB directly to my PC with a USB, but my PC did not recognize anything plugged in, so I was not able to use Explorer file manager to retrieve any files, ie. pictures.

    Anyone have any ideas? It would be greatly appreciated, Thank you.
    02-04-19 07:57 PM
  2. Z10nite's Avatar
    I have backed up my memory card to my PC on numerous occasions. when you plug in you have to wait for the pop up that say data and charge, then a secondary pop up asking what you would like to do. click transfer files. I find the Keyone is annoying, because if the phone isn't on you Don’t see the prompts.
    spacejammer likes this.
    02-05-19 11:29 AM
  3. BBuso77's Avatar
    I use a MEEM Memory cable to back up my KEYone. Once you have the cable, download the app from the playstore.
    The cable comes with a micro usb end (that fit Passport) so I bought an adapter (micro usb female to usb-c male)
    spacejammer likes this.
    02-05-19 11:48 AM
  4. spacejammer's Avatar
    Thanks for your responses. What I ended up doing is wiping my phone back to factory settings and reloaded my files in hopes that Password Keeper would reload with my info, after re-downloading of course. It didn't. Cheers! Thanks again.
    03-22-19 10:06 PM
  5. Rodney Wilder's Avatar
    Thanks for your responses. What I ended up doing is wiping my phone back to factory settings and reloaded my files in hopes that Password Keeper would reload with my info, after re-downloading of course. It didn't. Cheers! Thanks again.
    Need to enable password keeper to backup to cloud. It's in the settings.
    bh7171 likes this.
    03-22-19 11:36 PM
  6. PSB1's Avatar
    I back up to my SD card.
    03-23-19 06:40 AM
  7. RLeeSimon's Avatar
    there is a setting in PWD Keeper to ask you to log in using password from time to time to assist with remembering.

    I just forgot mine, but remembered after 5/10 tries... updated to new one...

    that said, I use Google for passwords... it has a register in Google app where you can edit the list... I don't recall ever using BlackBerry PwD keeper app...
    03-23-19 11:22 AM
  8. bh7171's Avatar
    Need to enable password keeper to backup to cloud. It's in the settings.
    I utilize and dig BlackBerry Password Keeper. I back mine up to my Google Drive/cloud. Works well for any/all Android BlackBerry and non BlackBerry devices I own and use. Utilizing the cloud capability my passwords are updated and current for any device I use.
    03-23-19 05:09 PM

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