[Chuck Finley69]

Thank you for your reply, I will try tomorrow but, what means that -50 doesn't exist as a production model? Is like my BlackBerry is like a ghost or something?

What retailer did you buy your device from? Did you buy new in box from authorized retailer?

[RLeeSimon]

I thought I heard the BeeGees singing “Tragedy” in the background..

I only hear the Bee Gees playing " Staying Alive " in my head because that's how I learned to properly perform Advanced CPR...

[Micky Bane]

What retailer did you buy your device from? Did you buy new in box from authorized retailer?

Yes, from Claro Perú, but now I use a SIM from another company.

https://www.claro.com.pe/empresas/so...black-edition/

[Chuck Finley69]

Yes, from Claro Perú, but now I use a SIM from another company.

https://www.claro.com.pe/empresas/so...black-edition/

Well, unfortunately, two choices are complain to Claro or use autoloader that conite suggests.