1. tsquare2112's Avatar
    I use a personal banking app (Arvest). I use this app a lot, balances, mobile checking deposit, etc... The app on the KeyOne is so small I can not see anything. It did this on the Dtek60 I had, prompting me to return it and wait for the Keyone. This is a major problem for me. Has anyone ran across anything like this before? Anyone know of a fix for it? Other than this issue, I LOVE the phone. The app has a block on it where it will not allow me to take a screen shot, so I can not share what its doing picture wise.
    06-21-17 04:02 PM
  2. FF22's Avatar
    I use a personal banking app (Arvest). I use this app a lot, balances, mobile checking deposit, etc... The app on the KeyOne is so small I can not see anything. It did this on the Dtek60 I had, prompting me to return it and wait for the Keyone. This is a major problem for me. Has anyone ran across anything like this before? Anyone know of a fix for it? Other than this issue, I LOVE the phone. The app has a block on it where it will not allow me to take a screen shot, so I can not share what its doing picture wise.
    Have you tried enabling the Magnify functions that may be under Accessibility. At least, on the Priv, once enabled a Triple Tap enlarges things. There's also a large font toggle.
    06-21-17 04:08 PM
  3. tsquare2112's Avatar
    That does not do what I need done. Thanks for the suggestion though.
    06-21-17 04:33 PM
  4. anon(4297019)'s Avatar
    Workaround could be to open the bank website in browser and save to homescreen. Not sure if their website offers all the options the app has..

    I just searched the playstore for an Arvest app and didn't find one. What are you actually using just for clarification?
    06-21-17 05:02 PM
  5. tsquare2112's Avatar
    Arvest Mobile Banking. The web site will not allow me to deposit checks via mobile. I am a small business owner, and that is something I use often. It saves a TON of time, less than 5 minuets vs 30 mins to bank and back, varies with wait time sometimes.
    06-22-17 03:08 PM
  6. anon(4297019)'s Avatar
    OK, found out why I couldn't find the app in the playstore, it is not available outside of America. I did find out that the app itself has not been updated since June 2015 and is not available for android tablets (this does not apply to you of course) but perhaps with the advance to android marshmallow and now nougat since the app was last updated perhaps there is a compatibility issue. I suggest you contact either the developer directly or go through bank.
    06-22-17 04:14 PM
  7. tsquare2112's Avatar
    I can understand that possibility, but why would it work on every other android phone I have it on?
    06-22-17 04:17 PM
  8. anon(4297019)'s Avatar
    Has to be a setting somewhere either in the app or display settings on the phone (font size?) I'd guess. Does it rotate and work in landscape view? I doubt it, right?
    06-22-17 05:07 PM
  9. tsquare2112's Avatar
    I have gone through all the settings I can find, and nothing works. Landscape does nothing
    06-22-17 05:13 PM
  10. Devhux's Avatar
    They aren't using app scaling properly. This would probably happen on a device like the G6 or S8. Maybe even 2560x1440 if they really weren't doing things properly.
    06-22-17 05:52 PM
  11. tsquare2112's Avatar
    I am using it with my g6 right now with no issues, the s8 plus I have works also. The Keyone AND the dtek60 both had the exact same issue.
    06-22-17 05:54 PM
  12. conite's Avatar
    It's using a ancient Android 2.2 API level. Froyo from 2010. It's long been EOL.

    Wow, haven't seen that in a while.
    06-22-17 07:17 PM

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