1. holgrich's Avatar
    I just received an exchange device from Vodafone since my KeyOne battery got broken. It has Nougat installed and after booting, it found update ABA693 which I installed. Now I have Android 7.1.1 installed and the Oreo update doesn't show up. any way I can enforce getting the Oreo update?
    01-18-19 01:32 AM
  2. Dunt Dunt Dunt's Avatar
    What is the PRD # for the replacement?
    01-18-19 08:03 AM
  3. conite's Avatar
    I just received an exchange device from Vodafone since my KeyOne battery got broken. It has Nougat installed and after booting, it found update ABA693 which I installed. Now I have Android 7.1.1 installed and the Oreo update doesn't show up. any way I can enforce getting the Oreo update?
    Verizon choose not to support Oreo on the KEYᵒⁿᵉ.

    You should still see Nougat build ABD564 though. Clear Google Play Services data cache, and reboot.
    01-18-19 08:40 AM
  4. holgrich's Avatar
    Verizon choose not to support Oreo on the KEYᵒⁿᵉ.

    You should still see Nougat build ABD564 though. Clear Google Play Services data cache, and reboot.
    It`s Vodafone, not Verizon.

    ALso, I received the update today - i.e. about two days after I installed ABA693. Might there be some time they let your wait between installing two major updates? I don`t know.

    Problem solved.
    01-18-19 01:12 PM
  5. conite's Avatar
    It`s Vodafone, not Verizon.

    ALso, I received the update today - i.e. about two days after I installed ABA693. Might there be some time they let your wait between installing two major updates? I don`t know.

    Problem solved.
    Oops.

    Well, the Google Play Services data cache clear should have worked anyway.
    01-18-19 01:14 PM

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