[[email protected]]

New emails are not showing up in the HUB on my Keyone. However, if I open the search funcion in the Hub, they are there. Once opend in the search view, they then appear in the main view of the Hub. I tried deleting and reloading the email account, as well as turning off the machine for 7 hours,and neither of these fixed the problem. Thanks

[headhunter156]

Same thing happened to me a month ago and I tried everything. I just ditched the hub and use the other mail app on the phone.

[psychofox13]

New emails are not showing up in the HUB on my Keyone. However, if I open the search funcion in the Hub, they are there. Once opend in the search view, they then appear in the main view of the Hub. I tried deleting and reloading the email account, as well as turning off the machine for 7 hours,and neither of these fixed the problem. Thanks

Try going to Settings > Apps > find Blackberry Hub > Clear the cache. Do the same process for Hub+ Services. Then reboot the phone.

[Goose_94]

I am having the same problem after the update, any fix?

[[email protected]]

I tried the clearing cache and rebooting recommendation, and it did not resolve the issue

[Goose_94]

If I click the email, that's been in the hub since the update it just automatically disappears too. Tried clearing cache, rebooting did nothing.

[psychofox13]

I tried the clearing cache and rebooting recommendation, and it did not resolve the issue

Dang. There's nothing else I could think of to do.

[Goose_94]

I'm still having issues with HUB and email. any solutions yet

[towngirl]

Not reading so checking if anyone else mentioned but check you didn't pinch them closed. Pinch them back open.

[Goose_94]

fixed: I deleted my email account, disabled Hub, enabled it, added email account again and now works