1. geoschumi's Avatar
    Hi.
    I' ve got a BB Key One, that works only on Safe Mode, and down volume is not working.

    If I turn it off and power on again it shows the bootload menu. Nothing works but power button+up volume+down volume for safe mode.
    11-30-20 07:53 PM
  2. Dunt Dunt Dunt's Avatar
    I don't have one, don't know what the bootload menu offers.

    I use to be able to clear cache of my Android from Bootload.... if that's an option I'd try it. Next if Factory Reset is there, you can try that.

    Autoloaders are an option as well.
    geoschumi likes this.
    12-01-20 10:35 AM
  3. conite's Avatar
    Hi.
    I' ve got a BB Key One, that works only on Safe Mode, and down volume is not working.

    If I turn it off and power on again it shows the bootload menu. Nothing works but power button+up volume+down volume for safe mode.
    You have to get the volume buttons fixed. Nothing else you can do.
    geoschumi likes this.
    12-01-20 11:53 AM
  4. geoschumi's Avatar
    Thank you for your immidiate response. But, appart for the down volume button, my problem is that when restart, it stucks on bootload menu.
    I factory reseted the keyone, and again stuck on bootlaod menu. It load the OS only on safe mode.
    I used Mobile Upgrade Tool, but my keyone stuck again on bootload.
    It works only on safe mode.
    Do you thing its something on hardware or software?
    12-01-20 07:09 PM
  5. geoschumi's Avatar
    Thank for your immediate response.
    I tried both of them (factory reset and autoloader -Manager Upgrade-) but the problem remains.
    Stuck on bootload menu. Workd only on safe mode.....
    12-01-20 07:11 PM
  6. conite's Avatar
    Thank for your immediate response.
    I tried both of them (factory reset and autoloader -Manager Upgrade-) but the problem remains.
    Stuck on bootload menu. Workd only on safe mode.....
    Android devices boot to the bootloader menu when the volume button is pressed on power up. So, like I said, until it's fixed, it will keep doing that (as designed).
    12-01-20 09:22 PM

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