1. The Lost Cossack's Avatar
    Hi everyone I'm new here, but not to bb
    Since about three weeks ago my keyone started to have its own life. When I write it starts to delete and put in its own words, it all ends up with nothing.
    See video on YouTube, but here it effected the cursor.


    I have done a hard reset and it didn't resolve the problem.

    I'm now back to my beloved bb classic.

    Anyone know what to do?

    Posted via CB10
    04-25-19 12:02 AM
  2. glwerry's Avatar
    Try clearing the cache.
    That can be as important as doing a hard reset.

    If that does not work, then think about apps - did you install any new ones? You could have an app that's causing issues.

    If those two don't work then it's possible that you have developed a hardware issue with the keyboard.
    04-25-19 11:19 AM
  3. The Lost Cossack's Avatar
    Thanks for your reply! Will try these steps and see what will happen, and get back.
    04-25-19 02:23 PM
  4. The Lost Cossack's Avatar
    I deleted a lot of apps and downloaded them one by one again. That seemed to do the trick. Thanks!
    04-27-19 02:25 PM
  5. stu-macca's Avatar
    I have the exact same issue on my BBB100-7 from India. Have had the issue about 6 months, it developed around the time the bezel started to come loose from around the space bar, and seems to be the result of some sort of ghost input on the keyboard swipe input (the thing where it lets you use it as a stylus). I need to type and send messages quickly or the keyboard will delete the entire message and/or auto complete more words. I've bought two new keyboards off eBay (a black and a silver) and will get one fitted next month when I'm in Sydney, thinking the silver frets will look great on the Black KeyONE. Will let you know how it goes. In the meantime I'm now using my wife's old KeyONE silver 3gb/32gb. Man I miss the extra ram and dual-SIM support!
    04-27-19 07:26 PM

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