My KEYone experienced water damage. Is there anything I could do?
- Hi,
So I should never have brought my K1, which I just got on Thursday afternoon, over to Acapulco. My phone was in my girlfriend's purse with a towel wrapped around it and this huge wave came out of nowhere, turned the purse over and made both our phones wet (hers much more than mine). Hers was completely dead, but mine still turned on but behaved weirdly. We put the phones in rice for almost 24 hours. Hers actually worked perfectly after that (a Sony Xperia X Compact) while mine is just stuck on this start-up loop every 3 seconds. I cannot make it turn on. I have this acquaintance coming over later today (I think) who is really good with electronics. He is going to try to open it up... I don't know what else to do. Warranty never covers water damage. I'm so gutted, because like many of you, I waited for this thing for like 7 months. I'm back to using my old Dtek50 now... It seems the K1 is extremely sensitive when it comes to water...
Tragicomically, right before we went down to the beach I was showing off my brand spanking new K1 to my friends who were very impressed. I thought about not bringing the phone down to the beach, but there were so many interesting things there to shoot with the camera (like the ruins of an enormous, abandoned drug-lord hotel etc...).
Any suggestion would be most welcomed.
Thanks05-29-17 12:44 PMLike 0 - 05-29-17 12:48 PMLike 0
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- Dang, some water resistance would have been nice. Im curious on details, was it submerged or just splashed on? ie: if i spill a drink on it will it burn up as well?05-29-17 01:26 PMLike 0
- Actually, that's not a good idea. From this article:
So, does the trick work? In 2014, Gazelle.com ran a semi-formal test that indicated it didn’t. Of the seven household desiccants they tested, uncooked rice was the least absorbent, behind cat litter, couscous, oatmeal, and instant rice. Unless you’re willing to spend serious money, leaving your phone on a shelf to air dry, they suggested, may be your best option.
The best option is silica crystal cat litter or - if you can get them - silica packets (those small packets you often get with electronics).05-29-17 01:32 PMLike 0 - Hi,
So I should never have brought my K1, which I just got on Thursday afternoon, over to Acapulco. My phone was in my girlfriend's purse with a towel wrapped around it and this huge wave came out of nowhere, turned the purse over and made both our phones wet (hers much more than mine). Hers was completely dead, but mine still turned on but behaved weirdly. We put the phones in rice for almost 24 hours. Hers actually worked perfectly after that (a Sony Xperia X Compact) while mine is just stuck on this start-up loop every 3 seconds. I cannot make it turn on. I have this acquaintance coming over later today (I think) who is really good with electronics. He is going to try to open it up... I don't know what else to do. Warranty never covers water damage. I'm so gutted, because like many of you, I waited for this thing for like 7 months. I'm back to using my old Dtek50 now... It seems the K1 is extremely sensitive when it comes to water...
Tragicomically, right before we went down to the beach I was showing off my brand spanking new K1 to my friends who were very impressed. I thought about not bringing the phone down to the beach, but there were so many interesting things there to shoot with the camera (like the ruins of an enormous, abandoned drug-lord hotel etc...).
Any suggestion would be most welcomed.
Thanks
Posted via CB1005-29-17 01:49 PMLike 0 - Try to let it dry some days... also if salted water is no good for powered electronics, sadly.
About the X Compact: its very easy to test if its still waterproof: install CPU-Z, or use the test menu, and control if the pressure sensor value raise for around a sec if you press with 2 fingers (not a lot) the screen and the back.
Water viscosity > air viscosity, so its a real test.
Done that on mine, and then submerged it during a call, it worked flawlessy.
I've made also a youtube video, its something like "sony xperia x compact waterprrof - evident aqueduct water" .
About the K1, I think there are 2 problems:
1] risk of shorts because of salted water. Maybe you' ve been lucky...
2] you need to clean the phone.
If I recall well, there is some kind of service, like bathing the phone in 100% pure water, or some solvent, I dont remember...
In the past years, I' ve succesfully used, after similar accidents (stupid idea of carrying a phone on canoe/kayak), a ventilated owen at around 50 Celsius, but it was river's water, and it was possible to remove the battery.05-29-17 02:11 PMLike 0 -
About the cat litter thing, I think I'll pass on that one, as I felt that the rice got in between the keys making them less responsive. So, I'll just leave it be for a few more days. Unless I can get a hold of that electronics technician any time soon...05-29-17 02:18 PMLike 0 - Try to let it dry some days... also if salted water is no good for powered electronics, sadly.
About the X Compact: its very easy to test if its still waterproof: install CPU-Z, or use the test menu, and control if the pressure sensor value raise for around a sec if you press with 2 fingers (not a lot) the screen and the back.
Water viscosity > air viscosity, so its a real test.
Done that on mine, and then submerged it during a call, it worked flawlessy.
I've made also a youtube video, its something like "sony xperia x compact waterprrof - evident aqueduct water" .
About the K1, I think there are 2 problems:
1] risk of shorts because of salted water. Maybe you' ve been lucky...
2] you need to clean the phone.
If I recall well, there is some kind of service, like bathing the phone in 100% pure water, or some solvent, I dont remember...
I might try cleaning my K1 lightly with boiled water... Thanks!05-29-17 02:23 PMLike 0 - If you can get the rear cover off and disconnect the battery, then run a blow Dryer for about 30-40 minutes on LOW HEAT and HIGH SPEED. Put it about 3 inches away. The steady and constant heat will help push moisture away. Also put the phone vertically on its side.
Did this for my Classic twice because of my 1 year old son. First was coffee and next time was water a month or so later.
You lose nothing at this point, trust me. But you have to take the rear cover off. Otherwise you are just 'sweating' the components and making things much worse. The rice thing is a fallacy and has never ever worked.
NOTE: if getting the battery off is a problem, leave it in there. The low and steady heat will not harm it at all.05-29-17 02:27 PMLike 0 - Yes, unfortunately I have no way of getting the cover off, that's why I'm looking for this phone repair technician... Thanks for your advices!05-29-17 03:04 PMLike 0
- I don't use credit cards, only debit...
Anywho, I just used some boiled water and wrapped it in those absorbing paper towels out in the sun for a little while. Let's see if it made any difference... I'll just (try to) leave it alone for awhile now.05-29-17 03:43 PMLike 0 -
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- The best option is to find somewhere hot -- but not TOO hot. Around 150ish (F, of course NOT "C"!) is about right.
If you have no temperature-controlled option a car in the sun (not the UNIT in the sun, but the VEHICLE is) with the windows slightly cracked is a decent option.
The goal is to raise the temperature so the delta between the dewpoint and the temperature increases. That increases the evaporation rate, and then migration of the gas (air w/water vapor) from the inside to the out and vice-versa will do the rest.
I've rescued a few things this way. Commercial dessicants work too (and very well); I have an encased one I put in my safe that is "recharged" by plugging it in, and it (in a sealed container) will also do the job by effectively dropping the moisture in the air in the container to near-zero. Note that both together do NOT work since the dessicant releases its moisture under heating.
Most of the successful "rescues" I've had were fresh-water exposures.
The problem you've got is that you took a bath in salt water. Saltwater is both corrosive and highly-conductive, and it takes only one current bridge between a 5V (or worse, a stepped up voltage!) rail and something like a 3v RAM or CPU line and you're done.05-29-17 04:14 PMLike 0 -
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Thanks a lot for your information, tickerguy! Very useful stuff.05-29-17 04:30 PMLike 0 - I had a camera which really took a bath in a creek. Water drained out of the battery compartment, the card slot, the view finder was fogged as was the lens. I hung it in front of a car air conditioner vent for about two hours as we drove. I kept turning it. Then when we arrived at our destination, I placed it out in full sun for another hour or two. Thing came back to life and I used it another two years.05-29-17 07:36 PMLike 0
- I had a camera which really took a bath in a creek. Water drained out of the battery compartment, the card slot, the view finder was fogged as was the lens. I hung it in front of a car air conditioner vent for about two hours as we drove. I kept turning it. Then when we arrived at our destination, I placed it out in full sun for another hour or two. Thing came back to life and I used it another two years.
Like someone else mentioned in this thread, I think my biggest mistake was tinkering with it right after it got wet... So, now I'm not going to do that - which is haaard... The phone just looks so great and I want to play with it all the time, lol. If none of this works, I'm going to have to dip into my savings and get a new unlocked North American version. The two full days I got to play with it was just heaven. I loved it!05-29-17 07:55 PMLike 0 - That's great, man. I've tried basically everything now. The last thing I did was lightly washing it with boiled water (lukewarm), wrapping paper towels around it and placed it in direct sunlight for a couple of hours. Then I dried it off and put it upright in a container with the lid cracked open a bit - also in sunlight. Now I'm planning on keeping it in a dark closet turned different ways (upright, upside-down and on its sides) for a couple of days until I try turning it on again.
Like someone else mentioned in this thread, I think my biggest mistake was tinkering with it right after it got wet... So, now I'm not going to do that - which is haaard... The phone just looks so great and I want to play with it all the time, lol. If none of this works, I'm going to have to dip into my savings and get a new unlocked North American version. The two full days I got to play with it was just heaven. I loved it!05-29-17 09:11 PMLike 0 - That's great, man. I've tried basically everything now. The last thing I did was lightly washing it with boiled water (lukewarm), wrapping paper towels around it and placed it in direct sunlight for a couple of hours. Then I dried it off and put it upright in a container with the lid cracked open a bit - also in sunlight. Now I'm planning on keeping it in a dark closet turned different ways (upright, upside-down and on its sides) for a couple of days until I try turning it on again.
Like someone else mentioned in this thread, I think my biggest mistake was tinkering with it right after it got wet... So, now I'm not going to do that - which is haaard... The phone just looks so great and I want to play with it all the time, lol. If none of this works, I'm going to have to dip into my savings and get a new unlocked North American version. The two full days I got to play with it was just heaven. I loved it!05-29-17 09:11 PMLike 0
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My KEYone experienced water damage. Is there anything I could do?
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