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My BB KeyOne drained to no battery and now keeps rebooting for hours

Asked: Apr 25 2021 | 5:32 pm EDT 854 Views 2 Answers

By mistake, my battery was not plugged in overnight and it went to 0 by the morning. When I work up, I hit the power button to re-start and power. The phone came back for about 30-90 seconds and then re-booted. It has been now re-booting for hours. Please help me someone. Thank you so much.


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56,037
Apr 25 2021 | 7:47 pm EDT conite

By mistake, my battery was not plugged in overnight and it went to 0 by the morning. When I work up, I hit the power button to re-start and power. The phone came back for about 30-90 seconds and then re-booted. It has been now re-booting for hours. Please help me someone. Thank you so much.
Any chance your power button is stuck in the pressed position? Mash it a bit to unstick it.

2
Apr 25 2021 | 9:14 pm EDT MarissaMontgomery

YAAASSS! I "massaged" the button and it shifted to a new screen, rebooted again and so far, so good! This forum is WONDERFUL. Thank you so so so much! If it reverts back, I'll post again for some more great ideas.