1. aayushphadnis's Avatar
    problems :

    - phone is very slow

    when is try to add a new contact , below alert pops up

    - contacts is not responding
    #close app
    #wait
    #send feedback

    when i try to make a phone call , below alert pops up

    - phone is not responding
    #close app
    #wait
    #send feedback

    when i try to compose a text message
    - it just would not type . BLANK SCREEN

    when imported contacts from my old phone , sam j7 prime
    -- duplicate contacts . 8 duplicates of the same contacts
    -- i got now 5000 odd contacts , how do i delete ??

    need help . !!

    ** Blackberry key one
    ** india , mumbai ( no service center in our country )
    ** purchased 3 weeks
    **
    Barbareren likes this.
    02-21-18 05:23 AM
  2. Blackpanther03's Avatar
    problems :

    - phone is very slow

    when is try to add a new contact , below alert pops up

    - contacts is not responding
    #close app
    #wait
    #send feedback

    when i try to make a phone call , below alert pops up

    - phone is not responding
    #close app
    #wait
    #send feedback

    when i try to compose a text message
    - it just would not type . BLANK SCREEN

    when imported contacts from my old phone , sam j7 prime
    -- duplicate contacts . 8 duplicates of the same contacts
    -- i got now 5000 odd contacts , how do i delete ??

    need help . !!

    ** Blackberry key one
    ** india , mumbai ( no service center in our country )
    ** purchased 3 weeks
    **
    Wow that's a lot of issues. I haven't had any of these issues with my keyone. Not sure what to say..hopefully Bla1ze can give you some advice
    Sime0n_S likes this.
    02-21-18 06:46 AM
  3. Emaderton3's Avatar
    Factory reset?
    02-21-18 06:48 AM
  4. FF22's Avatar
    problems :

    - phone is very slow

    when is try to add a new contact , below alert pops up

    - contacts is not responding
    #close app
    #wait
    #send feedback

    when i try to make a phone call , below alert pops up

    - phone is not responding
    #close app
    #wait
    #send feedback

    when i try to compose a text message
    - it just would not type . BLANK SCREEN

    when imported contacts from my old phone , sam j7 prime
    -- duplicate contacts . 8 duplicates of the same contacts
    -- i got now 5000 odd contacts , how do i delete ??

    need help . !!

    ** Blackberry key one
    ** india , mumbai ( no service center in our country )
    ** purchased 3 weeks
    **
    Try a Pressing/HOLDING the Power Button for 32 seconds, ignoring the screen and any sounds/vibrations.

    Also you can try booting to Safe Mode which would disable a lot of apps maybe narrowing down the issue.
    02-21-18 09:24 AM
  5. fairmarketvalue's Avatar
    Battery pull? LOL. That's the BB way!
    02-21-18 09:36 AM
  6. psychofox13's Avatar
    problems :

    - phone is very slow

    when is try to add a new contact , below alert pops up

    - contacts is not responding
    #close app
    #wait
    #send feedback

    when i try to make a phone call , below alert pops up

    - phone is not responding
    #close app
    #wait
    #send feedback

    when i try to compose a text message
    - it just would not type . BLANK SCREEN

    when imported contacts from my old phone , sam j7 prime
    -- duplicate contacts . 8 duplicates of the same contacts
    -- i got now 5000 odd contacts , how do i delete ??

    need help . !!

    ** Blackberry key one
    ** india , mumbai ( no service center in our country )
    ** purchased 3 weeks
    **
    When core apps are crashing, in this case the Dialer/Phone app, the best thing to do is a Factory Reset.

    If your contacts remain after the factory reset (sync'd to Google), then you can go to Contacts.Google.com, click the Menu button (top left), click "Duplicates". You should be able to merge your duplicates, and eliminate the thousands of false contacts.
    02-21-18 12:44 PM
  7. deezy87's Avatar
    When core apps are crashing, in this case the Dialer/Phone app, the best thing to do is a Factory Reset.

    If your contacts remain after the factory reset (sync'd to Google), then you can go to Contacts.Google.com, click the Menu button (top left), click "Duplicates". You should be able to merge your duplicates, and eliminate the thousands of false contacts.
    The contacts will become duplicated again, there is no win [not that I know of]
    02-21-18 01:07 PM
  8. psychofox13's Avatar
    The contacts will become duplicated again, there is no win [not that I know of]
    Then follow the directions I outlined in the second paragraph again. :P
    02-21-18 01:50 PM
  9. BigBadWulf's Avatar
    Battery pull? LOL. That's the BB way!
    Yes, a hard reboot is uniquely BlackBerry. Play nice
    02-21-18 10:40 PM
  10. bbmme's Avatar
    if I had that many problems I would do a factory reset
    02-21-18 11:05 PM
  11. fairmarketvalue's Avatar
    BBW - I need a "warning" for a humorous (or is it "humourous") reference to a traditional BB method of righting the ship? Didn't mean to trigger anyone. Please let me continue to post.
    02-22-18 08:25 AM
  12. SAKET AHUJA's Avatar
    Call Optiemus u will surely get ur solution! They will provide u with the contact details of near y derive centre in Mumbai..
    03-01-18 05:04 AM
  13. macberry33's Avatar
    I am having the same issues: phone app, contacts app and sometimes hub are very slow. The pop up screen with wait, close or feedback is showing from time to time. Very annoying.
    03-01-18 07:20 PM

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