1. Hulk123's Avatar
    Hi

    My KeyOne ejects the MicroSD every time and scans it again.
    Display notification pops up for few seconds.
    I cant make favorite playlists because of this issue.
    Someone with the same problem?
    08-12-17 07:24 AM
  2. thurask's Avatar
    What's the OS build on your phone?
    Settings > About phone > Build number
    08-12-17 07:26 AM
  3. Hulk123's Avatar
    AAM481 from july
    But it happened also before. Now it become worse
    08-12-17 07:49 AM
  4. Thalakar's Avatar
    Did you test in another device?
    08-12-17 08:44 AM
  5. Hulk123's Avatar
    yes, on My old Huawei mate s and worked correctly
    08-12-17 08:52 AM
  6. bludshotiz's Avatar
    Also having sd card problems. Only my last you stopped working and when I did a diagnostic check it said my new one is bad so I now need another one . Want to find out which sd card brand is compatible with it . Aan355 build
    08-12-17 08:59 AM
  7. danp2000's Avatar
    AAN335 Build Silver BlackBerry KEYᵒⁿᵉ

    I'm using a SanDisk Ultra 128GB SDXC 10.

    Haven't had one issue with it.

    Now that I've said that I I know I'm screwed.
    FF22 likes this.
    08-12-17 09:46 AM
  8. bludshotiz's Avatar
    That was my first one I used in my passport and transferred to my keyone after about a couple weeks it crapped out now I have same brand but 16g that I had in an old phone and something wrong with it . I might try a different brand
    08-12-17 02:37 PM
  9. anon(870071)'s Avatar
    From personal experience microsd cards play better formatted in the key One
    08-12-17 10:50 PM
  10. bludshotiz's Avatar
    I did format it and made it internal storage instead of external
    08-13-17 09:18 AM
  11. BBSinceStart's Avatar
    I did format it and made it internal storage instead of external
    I did the same and the phone works just fine. But when i scan the device using the blackberry hardware diagnosis it says SD card not found. but it shows up on the storage capacity.. Is that normal. can you scan yours and see and let me know? thank you
    08-13-17 01:05 PM
  12. BBSinceStart's Avatar
    AAN335 Build Silver BlackBerry KEYᵒⁿᵉ

    I'm using a SanDisk Ultra 128GB SDXC 10.

    Haven't had one issue with it.

    Now that I've said that I I know I'm screwed.
    Are you using yours as internal storage?
    08-13-17 01:05 PM
  13. bludshotiz's Avatar
    It shows I have one but saying it's malfunctioning
    08-13-17 01:19 PM
  14. VictorRight's Avatar
    I had a Lexar 1000x 256gb microSDXC that stopped working after a little over month of usage in K1. After the fail the card would not reformat. I received another same brand/type card that seems to be working fine after two weeks. Crossing fingers.
    08-13-17 02:31 PM
  15. BBSinceStart's Avatar
    It shows I have one but saying it's malfunctioning
    mine too.. it says it is malfunctioning as well
    08-13-17 02:40 PM
  16. danp2000's Avatar
    Are you using yours as internal storage?
    Nope, for me the whole point is to have a removable memory card to put stuff.
    08-13-17 06:17 PM
  17. johnnydoesai's Avatar
    Hi

    My KeyOne ejects the MicroSD every time and scans it again.
    Display notification pops up for few seconds.
    I cant make favorite playlists because of this issue.
    Someone with the same problem?
    There's a thread in the Blackberry KEYone Support with 300+ posts of people having the exact problem (including me)

    Unfortunately Blackberry Mobile is ignoring this problem....And as of now all of us are on our own if we have this problem.

    I can tell you one thing though...Do NOT buy new SD cards to try...It's not the card that has the problem believe me. I have bought a total of 3 brand new cards ....All of them same warning. Even my old SD card from Priv is the same...

    My solution ? I gave up and went back to my trusty old S7 ....Blackberry bye bye
    08-13-17 08:30 PM
  18. Thalakar's Avatar
    Just formatted a 32gb SanDisk let's see so far no issues although it was cleared and formatted in the keyone.

    As portable storage as I'll never need more room for apps.
    08-14-17 05:59 AM
  19. Globusad's Avatar
    Same here and I formatted it as internal, and from time to time I get a message that it is malfunctioning
    08-14-17 07:38 AM
  20. junny89's Avatar
    I got a replacement keyone. has the same issue as above. no idea why. worked fine in my old keyone and passport.
    not sure what's going on here
    08-14-17 02:29 PM
  21. junny89's Avatar
    Also having sd card problems. Only my last you stopped working and when I did a diagnostic check it said my new one is bad so I now need another one . Want to find out which sd card brand is compatible with it . Aan355 build
    What software are you using to check if the micro sd is working?
    Blackberry Virtual expert doesn't work on the keyone.
    08-14-17 02:31 PM
  22. bludshotiz's Avatar
    What software are you using to check if the micro sd is working?
    Blackberry Virtual expert doesn't work on the keyone.
    I'm using support center , hardware diagnosis
    08-14-17 02:39 PM
  23. junny89's Avatar
    Ahh ok I thought there was a native app from BlackBerry like on the PRIV.
    08-14-17 05:32 PM
  24. johnnydoesai's Avatar
    This is a problem that Blackberry Mobile can't fix so they just ignored it. Kinda like an ostrich facing danger
    08-16-17 04:10 AM

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