[Stanley Chung1]

Hi All,
Does anyone have this problem? My LED does not light up for any new notifications. I have gone into the hub and set a rule and still not working. DND has been switched off and I have restarted the phone. The only time I can see it light up is when I switch off the phone and charging.

Any assistance would be appreciated.

Thanks everyone

[hpjoan]

Try light manager pro and see if that make it to work

[Stanley Chung1]

Thanks, but Keyone LED should work by default am I right? Does yours work ??

[fanisk]

Thanks, but Keyone LED should work by default am I right? Does yours work ??

Yes it's by default.
Check also in the main settings of the device , notifications the gear top right , if the pulse notification light is set to on.

[Stanley Chung1]

yep, I check the settings for my accounts and the pulse light is set to on. I can't find the pulse setting on the main settings only in each individual accounts.

[d-laybook]

is your phone set to alarms only? if you have that as your volume setting, I believe that turns off the led.

[Thalakar]

You should have to do nothing the LED should work out of the box if none of the solutions here work should probably return it