1. Jane23's Avatar
    What the heck has happened to my KeyOne the last few days???
    It is lagging .... And I mean 15 second lag. I have rebooted and cleared my cache and man is it slow. Did the last update do something tragic to my beloved K1?
    06-23-18 07:41 PM
  2. FF22's Avatar
    What the heck has happened to my KeyOne the last few days???
    It is lagging .... And I mean 15 second lag. I have rebooted and cleared my cache and man is it slow. Did the last update do something tragic to my beloved K1?
    Any new apps?

    When you say you rebooted - what method?

    The 32+ second reboot? Press and HOLD the Power button for 32+ seconds, ignoring the screen and any sounds or vibrations than let it reboot.
    06-23-18 08:10 PM
  3. Jared DiPane's Avatar
    Do you have an SD card in it? if so, try removing it.
    06-23-18 08:25 PM
  4. RoseBud68's Avatar
    Been having the same issue with my AT&T space black KEYone. I sure the last update is the issue.
    06-23-18 08:26 PM
  5. mandony's Avatar
    did any of your apps give a PopUp to wait or shutdown?
    Delete that app and reinstall

    case study; I received that message saying it was from BlackBerry Launcher .. after delete and reinstall the Keyone was much improved in speed
    06-23-18 08:29 PM
  6. Jane23's Avatar
    I don't recall adding any new apps but I just tried doing the 32 second reboot that was suggested so I hope this does the trick. Thanks for the comments.
    06-23-18 08:49 PM
  7. RK_BB's Avatar
    06-24-18 01:32 AM
  8. the_boon's Avatar
    And remember to turn animations to 0.5x
    melhiore likes this.
    06-24-18 06:35 AM
  9. Dunt Dunt Dunt's Avatar
    I use to have issues with my Droid after updates, and would do a Factory Reset to get those smoothed out. Don't know if it the difference with Nougat or Samsung... but I haven't had to reset my S7.

    If your having issues and clearing the cache and doing a reboot didn't solve them... I'd do a Factory Reset.
    06-25-18 08:22 AM

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