1. R1945's Avatar
    It plays on my other Mac, iPhone, and PC.

    Comments?
    12-05-17 03:06 PM
  2. Edietel's Avatar
    VLC
    12-05-17 06:23 PM
  3. mandony's Avatar
    mp4 is not supported on Keyone
    Download the file and use a file converter to mp3 or Mpeg-4
    12-08-17 08:04 PM
  4. ray689's Avatar
    mp4 is not supported on Keyone
    Download the file and use a file converter to mp3 or Mpeg-4
    It's not the KEYone issue. Just use a player that supports that file format like VLC from Google play as mentioned earlier. Don't have to convert anything.
    12-08-17 08:18 PM
  5. johnny_bravo72's Avatar
    VLC or MX player for mp4 and other video files.
    12-08-17 09:15 PM
  6. Troy Tiscareno's Avatar
    mp4 is not supported on Keyone
    Correction: MP4 is not supported by the default video player on BB Android. As others have said, MX Player or VLC are the simple solutions. They both work great on just about anything.
    12-08-17 11:45 PM
  7. crowning73's Avatar
    I have received a video via Viber from my son who has a very modest 100 bucks qphone and I was disappointed to read "video not supported", the first thing I did was download VLC thinking that the default player could not play it, the second thing I did was to open Viber from a computer. None of the two options worked. I spent pretty good money for my Keyone Black Edition.
    01-19-18 01:01 AM
  8. FF22's Avatar
    I have received a video via Viber from my son who has a very modest 100 bucks qphone and I was disappointed to read "video not supported", the first thing I did was download VLC thinking that the default player could not play it, the second thing I did was to open Viber from a computer. None of the two options worked. I spent pretty good money for my Keyone Black Edition.
    What you might want to do initially is to download to your computer and use a program like Media Info or Gspot to identify the audio and video codecs in the video and then find an app that can play it.

    I thought that there were some "kind of " "universal" video players for Android that should be able to handle most formats????
    01-19-18 01:53 PM

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