10-02-17 07:50 PM
43 12
tools
  1. KratosJones's Avatar
    So I called Telus today about security updates who referred me to call BlackBerry about updates. I called BlackBerry mobile solutions and there solution is to punch in *#*# (then some numbers) #*#*. After doing this I'm supposed to wait 24 hours and if no update then try this again without the Sim in. If it still doesn't work then I send a bug report and it gets escalated.

    So I'm not sure if this will work but at least we have a maybe solution. I wonder if it's a software issue with the KeyOne that stops it from getting updates.
    Anders Pedersen likes this.
    09-20-17 10:13 PM
  2. conite's Avatar
    This is a normal thing.

    *#*#checkin#*#*

    It will take effect with seconds.

    But Telus hasn't released the update that all the NA unlocked devices already have.

    It just popped up for Bell at the BlackBerry Mobile server, so they should be getting it within the next 24 hours.
    09-20-17 10:55 PM
  3. conite's Avatar
    Btw, what is the product code on your Telus branded KEYᵒⁿᵉ? I can check to see if it's also up on the server for release tomorrow.

    It should be PRD-63116-0xx. The number is on the box.

    Similarly, if anyone has a Rogers branded device, I would like to know the last two digits also.

    Bell is -003.

    Also set for update tomorrow is -007 and -009. I believe one of these is Telus which means update is imminent.
    Last edited by conite; 09-20-17 at 11:28 PM.
    09-20-17 11:06 PM
  4. RoseBud68's Avatar
    Where exactly does one type this in?
    09-20-17 11:25 PM
  5. conite's Avatar
    Where exactly does one type this in?
    Dialer.

    But if it's not available, it would help anyway.
    09-20-17 11:27 PM
  6. RoseBud68's Avatar
    Thank you sir^^^
    09-20-17 11:31 PM
  7. conite's Avatar
    BTW, here are all of the OS builds available either now, or within the next 24 hours for each of the KEYᵒⁿᵉ variants. AAO472 is the Sep patch. KEYone Update information-screen.jpg
    09-20-17 11:35 PM
  8. RoseBud68's Avatar
    Hmmm.. like Charlie Brown when the teacher speaks....
    09-20-17 11:40 PM
  9. conite's Avatar
    Hmmm.. like Charlie Brown when the teacher speaks....
    Check your KEYᵒⁿᵉ box to see which variant you have.
    09-20-17 11:41 PM
  10. RoseBud68's Avatar
    Its an AT&T KEYone....Not likely it will have an update anytime soon.
    09-20-17 11:44 PM
  11. conite's Avatar
    Its an AT&T KEYone....Not likely it will have an update anytime soon.
    PRD-63116-036.

    You're probably right.
    09-20-17 11:47 PM
  12. mbirth's Avatar
    BTW, here are all of the OS builds available either now, or within the next 24 hours for each of the KEYᵒⁿᵉ variants. AAO472 is the Sep patch.
    This is the list of all autoloaders, though. Automatic (OTA) updates via the "Updates" app as of now are like this:

    PRD-63116-001 (AAO472)
    PRD-63116-003 (AAN517)
    PRD-63116-005 (AAN517)
    PRD-63116-007 (AAM625)
    PRD-63116-009 (AAN358)
    PRD-63116-010 (AAN358)
    PRD-63116-013 (AAN358)
    PRD-63116-017 (AAM481)
    PRD-63116-020 (AAO472)
    PRD-63116-021 (AAN358)
    PRD-63116-023 (AAN358)
    PRD-63116-024 (AAN358)
    PRD-63116-027 (AAN057)
    PRD-63116-033 (AAM481)
    PRD-63116-036 (AAN596)
    PRD-63117-003 (AAM481)
    PRD-63117-011 (AAN358)
    PRD-63117-015 (AAN358)
    PRD-63117-019 (AAN358)
    PRD-63117-023 (AAN358)
    PRD-63117-025 (AAN358)
    PRD-63117-027 (AAN358)
    PRD-63117-028 (AAN358)
    PRD-63117-029 (AAN358)
    PRD-63117-034 (AAO472)
    PRD-63117-036 (AAN358)
    PRD-63117-037 (AAN358)
    PRD-63117-041 (AAN358)
    PRD-63117-042 (AAN358)
    PRD-63117-703 (AAK199)
    PRD-63117-704 (AAK199)
    PRD-63117-717 (AAN358)
    PRD-63118-001 (AAO472)
    PRD-63118-003 (AAN982)
    PRD-63734-001 (AAO472)
    PRD-63734-002 (AAO472)
    PRD-63763-001 (AAO472)
    PRD-63764-001 (AAO548)

    And you don't have to do the *#*#checkin#*#* thing as the Updates app communicates with TCL's servers instead of Google's. So there's no need to check into the Google services.
    Montmartre likes this.
    09-21-17 09:45 AM
  13. Noordenneonline's Avatar
    This is the list of all autoloaders, though. Automatic (OTA) updates via the "Updates" app as of now are like this:

    PRD-63116-001 (AAO472)
    PRD-63116-003 (AAN517)
    PRD-63116-005 (AAN517)
    PRD-63116-007 (AAM625)
    PRD-63116-009 (AAN358)
    PRD-63116-010 (AAN358)
    PRD-63116-013 (AAN358)
    PRD-63116-017 (AAM481)
    PRD-63116-020 (AAO472)
    PRD-63116-021 (AAN358)
    PRD-63116-023 (AAN358)
    PRD-63116-024 (AAN358)
    PRD-63116-027 (AAN057)
    PRD-63116-033 (AAM481)
    PRD-63116-036 (AAN596)
    PRD-63117-003 (AAM481)
    PRD-63117-011 (AAN358)
    PRD-63117-015 (AAN358)
    PRD-63117-019 (AAN358)
    PRD-63117-023 (AAN358)
    PRD-63117-025 (AAN358)
    PRD-63117-027 (AAN358)
    PRD-63117-028 (AAN358)
    PRD-63117-029 (AAN358)
    PRD-63117-034 (AAO472)
    PRD-63117-036 (AAN358)
    PRD-63117-037 (AAN358)
    PRD-63117-041 (AAN358)
    PRD-63117-042 (AAN358)
    PRD-63117-703 (AAK199)
    PRD-63117-704 (AAK199)
    PRD-63117-717 (AAN358)
    PRD-63118-001 (AAO472)
    PRD-63118-003 (AAN982)
    PRD-63734-001 (AAO472)
    PRD-63734-002 (AAO472)
    PRD-63763-001 (AAO472)
    PRD-63764-001 (AAO548)

    And you don't have to do the *#*#checkin#*#* thing as the Updates app communicates with TCL's servers instead of Google's. So there's no need to check into the Google services.
    Thanks again for your information!
    09-21-17 12:24 PM
  14. qphone's Avatar
    Btw, what is the product code on your Telus branded KEYᵒⁿᵉ? I can check to see if it's also up on the server for release tomorrow.

    It should be PRD-63116-0xx. The number is on the box.

    Similarly, if anyone has a Rogers branded device, I would like to know the last two digits also.

    Bell is -003.

    Also set for update tomorrow is -007 and -009. I believe one of these is Telus which means update is imminent.
    This is the one...same on all my 3 KEYones that I received from Telus last week.
    Attached Thumbnails KEYone Update information-1878.jpg  
    09-21-17 12:52 PM
  15. conite's Avatar
    This is the one...same on all my 3 KEYones that I received from Telus last week.
    Great. Telus should see the update any time now.
    09-21-17 12:54 PM
  16. Tos Abrashi's Avatar
    Great. Telus should see the update any time now.
    What about PRD-63117-003? On AAM481?
    09-21-17 01:07 PM
  17. conite's Avatar
    What about PRD-63117-003? On AAM481?
    Updated OTA list:
    09-21-17 01:17 PM
  18. rocker_man1's Avatar
    no way to figure this out without a box?
    09-21-17 01:20 PM
  19. Tos Abrashi's Avatar
    It's there but no update so far! Anything I should do?
    09-21-17 01:24 PM
  20. conite's Avatar
    It's there but no update so far! Anything I should do?
    Wait. Should be 24 hours or so after it appears.
    09-21-17 02:08 PM
  21. thurask's Avatar
    Wait. Should be 24 hours or so after it appears.
    I think the tool is querying full OS versus OTA updates; if you check PRD-63116-005 (which is Rogers I think) via the scanner it'll return AAO472, while if you check for the latest delta patch from a previous release (like AAM625) it'll put you on AAN517.
    mbirth likes this.
    09-21-17 03:38 PM
  22. conite's Avatar
    I think the tool is querying full OS versus OTA updates; if you check PRD-63116-005 (which is Rogers I think) via the scanner it'll return AAO472, while if you check for the latest delta patch from a previous release (like AAM625) it'll put you on AAN517.
    I get that. But the last couple I checked, one lagged the other by about 24 hours or so.
    09-21-17 03:40 PM
  23. mbirth's Avatar
    I get that. But the last couple I checked, one lagged the other by about 24 hours or so.
    Might also be 3 days or even longer at times.
    09-21-17 03:43 PM
  24. conite's Avatar
    Might also be 3 days or even longer at times.
    True enough.
    09-21-17 03:46 PM
  25. citystars41's Avatar
    whats going on with 63117-003?
    09-21-17 04:34 PM
43 12

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