KEYone stopped working; Keyboard dead, Back to Classic

Got the KEYone on June 2; Professional usage, never dropped, no spill on it... It stopped working yesterday, numerous reboots, keyboard not working thus unable to enter PIN to start Android, then miraculously recovered on its own. Worked fine until 1:35 pm today.. then total freeze.. multiple reboots; .. nothing. Sent for repair... either I took too much care with the device, or it is the faulty ONE from the production line and I got it..Anyone else had similar problem in past weeks?

Posted via CB10

Hello good you did not delay and sent back. As under warranty. Sorry to hear about these issues. Good luck

i had that on my passport ones and was shocked and panicking about it was not working. I also know - had no warranty anymore. but after a hard reset it was working again

Never, ever had similar issue with my Bold years ago, and Classic (past 2+ years).. and then it happens on the KEYone Android ;I did many hard resets, nothing happened. Might as well send it for repair, The device is not even 2 month old in term of usage. Good to be back on BB10 / Classic for now

Posted via CB10

I had similar issue with my Bold 9900. Its one of those things that can happen with electronics.

My KEYᵒⁿᵉ is surviving well after months of hammering. Of course I looked after it.