1. pnfitz's Avatar
    Had my phone in my pocket for 20 minutes (no case), in Ikea. Pulled it out in the car, and it seems to have completely reset. All apps gone. Acting like brand new. No accounts. Default wallpaper.

    It doesn't really look like I could have pocket dialed.

    I guess there isn't an undo factory reset setting ...

    Phone is about 5 days old.
    06-28-17 10:19 PM
  2. Resilience's Avatar
    sorry but there is no way to undo a factory reset.
    pnfitz likes this.
    06-28-17 10:42 PM
  3. pnfitz's Avatar
    I was starting to reset everything again (which I'd avoided in case I could undo somehow), and realized I was in some kind of guest account. When I deleted, everything was back to normal.

    I feel a bit stupid now, but Guest mode is all new to me, coming from BB OS. I thought about deleting my post, but I guess it might happen to someone else one day, and very little googled on "spontaneous factory reset"!

    So, it' s just Settings/Users/Guest (and presumably the opposite to undo).
    06-29-17 12:33 AM
  4. Sarek1701's Avatar
    Whew! Glad you figured it out... Guest Mode is a bit of a change from BB10.
    pnfitz likes this.
    06-29-17 01:07 AM

Similar Threads

  1. Why can't I attach pictures to my text messages on the Keyone?
    By CrackBerry Question in forum Ask a Question
    Replies: 5
    Last Post: 06-29-17, 05:34 PM
  2. Rego Park Queens Center Mall has KEYone 3 left over!
    By d987654321 in forum BlackBerry KEYone
    Replies: 11
    Last Post: 06-29-17, 01:26 PM
  3. KEYone Antenna
    By kjpeigan in forum BlackBerry KEYone
    Replies: 6
    Last Post: 06-29-17, 01:25 AM
  4. Keyone exposed to water, KB stopped working any advice would help!
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 06-28-17, 10:45 PM
  5. Private appointments not showing up in Keyone calendar
    By furious77 in forum BlackBerry Android OS
    Replies: 0
    Last Post: 06-28-17, 07:07 PM
LINK TO POST COPIED TO CLIPBOARD